City Clinic

Everything went well from start to end of my visit, no long waits. I arrived at the clinic 15 minutes before my scheduled appointment, entered a clean and pleasant-smelling clinic while being greeted by friendly and approachable receptionists. Showed my Medicare card for them to verify my booked appointment and took a seat. A few minutes before my scheduled appointment time, the doctor called me in and we had a good chat in his room. All done in less than 10 minutes, as he greeted me off. I was very happy with the whole process that I treated myself to a scrumptious Portuguese custard tart at the Central Market (conveniently 5 minutes’ walk away from this City Clinic) ☕️ Thank you City Clinic team!

I had a consult with Dr Rose at City Clinic when I was feeling very unwell with a viral infection. She was extremely thorough in checking me over, ordered blood tests, and provided antibiotics to help me recover. Throughout the consultation, Dr Rose was caring, attentive, and clearly very knowledgeable. I felt well looked after and confident in her care. I highly recommend Dr Rose to anyone looking for a professional and compassionate doctor.

Worst experience- Dr. Rose, she is too rude, do not answer any concerns. Her focus is on putting information in system and she will open the door at your face. If you don’t even have time to listen then Why are you even working. This clinic books 10 appointments for the same slot, one have to wait for 30 mins to 1 hour even receptionists sitting at front are also too cold. After waiting for long time you have to see a Doc who is just doing data entry work, she will just collect the data and she has nothing to do with the medical issues.

I was thankful to get an appointment. However, the Doctor wasn't very good, and didn't examine the area I was having pain and trouble with. She prescribed me medication and misdiagnosed me, overall she didn't treat me properly and I think she makes the clinic look bad.

I have been going to this clinic for a while and I was absolutely gutted when they let someone ahead of me while I waited for more than 40 minutes. Reception was bold enough to let me know. Never going back there again.

I had an appointment with Dr. Rajat at 12:40 PM, but I ended up waiting for more than 45 minutes while the previous patient was still inside. I eventually had to switch to another doctor because I couldn’t wait any longer. It’s really frustrating, especially because I have university classes and other commitments. Doctors should respect appointment times—people have things to do and schedules to follow. I hope the clinic takes this issue seriously and improves their time management.

DO NOT BOOK DR. ROSE REED. I went there with a severe hot water burn but it was 7 minutes into my 10 minutes appointment, she still hadn’t asked me what was I there for. Rather kept checking my previous medical history and started writing medicines and tests. I had to interfere her to tell that I was there for a different reason that day. She gave me an unnecessary sample testing for Shingles, whereas it was quite apparent from my burn that it was from hot water, and never ever a shingle. She just drained my blister, didn’t bother to clean the wound with saline , and had directly put a bandaid on it. It hurt me like hell the next day to take that bandaid out from a raw blister. She didn’t give me an antibiotic for healing. When I showed my burn to every other doctor friends in Australia and overseas, they all said the same thing that in no way it looks like shingles and how did she not prescribe an antibiotic for healing for that kind of burn? She didn’t even ask for coming back for a dressing- so careless. I wasted 85 dollars for a horrible consultation, and also 50 minutes of my life because they have the worst scheduling management. I had to book another appointment two days later with another doctor just to get the dressing and antibiotic. She has to do better.