Lounge Lovers Adelaide

I love my new dining table and chairs! Very comfortable and looks so well in my kitchen. Lunge Lovers Adelaide service was also exceptional! And delivery guys made a great job and wear very careful and polite.

Loving my new sofa - Long Beach Mini (Sienna Natural) and cabinet (Byron.) I purchased these some time ago and a delay in home renovations meant that I had to push the delivery date out considerably! Lounge Lovers were fabulous about this and their communication and updates throughout the process were clear and concise. You will definitely need some patience and grit to unpack your purchases but the plus side of that is that there was absolutely no risk of damage during transit.

I had a great experience shopping here! The communication was clear and timely, and the overall correspondence was positive and professional. Amy provided exceptional customer service — she was friendly, knowledgeable, and really helpful throughout the process. Her recommendations were spot-on and everything I purchased fits perfectly with my home decor. Highly recommend!

**i did leave a 5 star review, but after experiencing awful quality i deleted it and am leaving a 1 star** I wish we never bought more furniture from Lounge Lovers!! We ordered a dining table and bookshelf from the Brontë range and the Wishbone Ark dining chairs as they looked amazing in store. Instead of enjoying these pieces, we’ve had multiple issues with quality. Firstly, our Brontë dining table was replaced twice because of faulty manufacturing and incorrect craftsmanship. The wood split on both table ends after 6 months from when we purchased it. We barely used it mind you, looked after it and did everything that was asked of us from the company. We organised two replacements and thankfully it’s fine now. But store level KNEW about the fault and no recall was issued for ANY customers that purchased this table with the faulty manufacturing issue. The employees at the store even showed us the recall message from head office about how the table was manufactured differently from a previous and trusted process and was changed for something that clearly didn’t work. Store level noticed the table splitting for no reason too! In hindsight this should have been a warning to not trust them, but we did anyway and regret it. I have added a photo of our cracked table and the new table to notice the difference. The Brontë Bookshelf was such a pain to assemble and in the end we needed to have two different bookshelves ordered because of awful quality. We spent $1000 and it would not assemble correctly. Our first bookshelf didn't have pre-drilled holes in some of the shelves and the screws kept snapping in half! Screwing by hand wouldn't work and power tools did nothing either, everything we tried would start to split the wood for no reason!! We contacted Customer Service and got a second bookshelf organised to be delivered with assembly by the delivery team included. They arrived in the evening and spent 2 hours trying to assemble it with no luck! I felt so bad because we told them how awful it was to assemble and they really tried their best. They told us the pre-drilled holes were tiny compared to the smallest recommended screw and they either wouldn't go down more than half way or snap clean off. The wood would split if we tried to use any type of force to screw them in correctly! The delivery team said that this is a faulty manufacturing job as they've NEVER had a problem like this before and it needed to be investigated. We contacted Customer Service again and it was a nightmare! They kept dismissing the issue and wouldn’t admit that something was wrong with the shelf or take accountability for faulty manufacturing. They offered me a $150 refund to keep it as is… what a joke! As if I would keep a bookshelf I spent $1000 on for 1) not being assembled, 2) incomplete shelves not screwed together, 3) wood splitting and 4) the screws snapped clean in half so it's unstable and can’t be used?!? We decided we wanted a refund immediately to save ourselves the trouble of having faulty furniture for so much money. Even getting a refund is apparently really difficult to get from them. They refunded us the wrong amount and thought we wouldn’t notice $200 missing, they wanted to refund us less the deposit we paid. It wasn’t until I said no we want our full paid amount refunded I was assured the store would contact us and get us a refund. That never happened. We’ve waited a week and have had to go in store to get a refund today. I'm so upset with this quality and will never buy from them again. The prices of these pieces are ridiculous compared to the quality you receive and it was so disappointing to know that we have had so much trouble with Lounge Lovers. The store service was lovely but unfortunately, it has been tainted by awful quality and we no longer trust a company that has had so many issues with quality of products and customer service. I hope this encourages people to stay clear of their work unless they find a solution to fixing their faulty furniture.

The unit looked great in the store and even better in our room. Easy to assemble and a real focal point in the corner. It's very stylish and a talking point. Wish we had room for another.

Bought 2 couches from Lounge Lovers … one in stock in Adelaide and the other one came from Melbourne . Arrived in Adelaide as promised and delivery was faultless .

Great service in show room, very polite and efficient delivery men. So happy with our new table. Great quality and value.