Best furniture stores in Adelaide: find options near you

I absolutely love my Maland Olive Leather Kitchen Stools. I bought 4. They are so unique from anything else i could find in the market. (I don’t want others to buy!!).
I had a nightmare with the 3rd party delivery company but Tanya was quick to respond and extremely proficient to help sort the problem and kept in touch by email until the delivery was completed.
A side note for people who prefer to speak to a human; everything is done via email.

I tried to make a purchase on the official website, but my orders keep getting canceled and flagged as fraud.
But I’m not a scammer — I’m a loyal customer.
I’ve tried calling but no one answers, and I’ve also sent emails but haven’t received any reply.

I purchased four Maland solid leather counter stools. They are of excellent quality, and I love the-tone wood. I could not be happier with them. I ordered online as I live in Darwin, where the choices are limited. The staff went above and beyond to assist me. made an error on the number of stools, and the staff was accommodating and fixed it quickly. The postage price to Darwin was also reasonable. You will not be disappointed with them.
thank you, Living by Design.

We moved houses and needed something modern. The Salesperson, Vanessa was so friendly and helpful in selecting classy items for us Retirees. We can’t thank her enough.

The communication was excellent, and I really liked the products I ordered. I also appreciated that they included a sample, which they offered to be on the safe side with the colours; hat was a nice touch. However, I did encounter one (for a customer) important issue. When I visited their website, I saw a 15% discount offered for first-time buyers. But when I placed my order and asked over the phone/email and asked for this discount, I was denied. Later, I realized the discount was still valid, and the representative who assisted me seemed indifferent to the situation. As a result, I ended up paying 15% more even though I was entitled to the discount according to the offer on their website.

I have purchased Japanese ceramic plates and love them. Living by Design offer a bundle set which made it a lot more affordable. They offer the best price online. Delivery was quick and items were well wrapped.

I highly recommend Living by Design stunning furniture and homewares. I purchased these 2 Flo lamps for my monochrome bedroom.They were delivered speedily , well packaged I was kept informed very impressed with their service and Australia post delivery service. On one lamp the shade had a flaw and I emailed with photos and asked if they could replace the shade only and the same day my email was actioned , they said they would replace the whole lamp and if I could return the faulty lamp to their warehouse. They included the consignment to attach to the return packaging. The replacement lamp was sent immediately. So impressed , I love these lamps, very professional and seamless service.
Kindest
Leslie

Customer service was great. Had to wait a couple of weeks for delivery as we are not in the City. The driver was courteous and very efficient. Please note: I had a very nice week with my chair, until our cat claimed it as her own. Now I get limited time in it until she wants it back.

We are very happy with the quality and delivery of our new 2×2 seater recliners. I would highly recommend this company as they are very professional and keep you in the loop about your purchase. The delivery company they use are highly professional and very friendly, they make constant communication with you right up to delivery to your door ☺️

Our Furniture Warehouse was helpful with assisting with my purchase of a new lounge. The staff are friendly,explaining the differences in fabrics,colours,styles & importanly listened to what I wanted.
Delivery was prompt and even these guys did a great job of setting up my lounge,rang ahead to tell me when they would be here.
Took all packing and very polite.
Warranty explained clearly and I will go back for any more Furniture requirements..also great prices.
So from start to finish,good experience. Highly recommend.

We had a fantastic experience with Our Furniture Warehouse. The service in store was wonderful, the staff were present and happy to assist but were not hovering or pushy while we were looking at couches. They clearly explained all our options for ordering/lay-by/delivery. The range and quality were excellent, and they had some great pricing during their EOFY sale. We ended up ordering online after deciding on one of the couches we sat on in store. The online order process was seamless, with a range of payment options available. We had instant confirmation and then a call the next day to arrange delivery. Delivery was on time, with great communication from the delivery team. They took great care when bringing the furniture into our home, with no damage caused. Plus they unpack, set up and take away all the rubbish. The delivery team were professional and friendly. Very impressed with yhe whole experience!

Very comfortable, available in a wide range of colours, legs were difficult to attach & wood was chipped and filled in some places, expensive for the quality in my opinion. Sales & delivery people were all friendly and helpful.

A positive start and finish.
Got a great bed and mattress suited to our needs at a fabulous price.
No hard sell, he listened to our wants and came up with the perfect solution to our needs.
Thoroughly recommend this SA family owned business

We bought our beautiful leather modular lounge from Our Furniture Warehouse a couple of months ago and are so impressed with the quality and comfort compared to many other lounges we looked at in the same complex. You just can’t beat the quality and price.
We also want to mention the outstanding sales staff who were helpful and knowledgeable without being pushy which made our sales experience great.
The delivery guys were fantastic and set everything up for us which made our life so much easier.
On delivery we noticed a small spot near the cup holders where the leather had a “bump” underneath so we informed the sales team. They organised a repair guy to come out the following week who took the console apart and fixed it on the spot!
We chose this company in the first place after reading so many positive reviews about their impeccable after sales support and we totally agree!
Keep up the great work Our Furniture Warehouse and we will definitely buy from you guys again.

Absolutely satisfied with my Domus TV unit that I purchased from Australian Furniture Warehouse.
The service, from sale to delivery was an excellent and the quality of the product, including the protective packaging enabled the acquisition of a first class piece of furniture at a great price.
And no assembly needed was a bonus!
Another Great South Australian company Thanks Guys!

We purchased the Dahlia 3 + 2 Seat Sofa and Sofa Chair and are very pleased with the comfort, quality and value for money. I accidentally ordered an item online in error and the staff were very understanding and processed the refund promptly. All staff we encountered were friendly and helpful.

I am so impressed with the speed of the order process and the quality of the chair for the price as well as the service provided. I placed the order at 8am and was notified it was ready for collection at 10am. Two gentlemen loaded it in to my car for me. The chair is perfect and soft and comfortable.

Had an interstate purchase. The customer service and prompt email interaction was excellent. Delivery of furniture by Rob was excellent with absolutely no damage and very well packaged and loaded into my preferred room location. The furniture is fantastic quality which will last forever. Highly recommend AFW. Cannot fault them

Best experience ever! We went to many furniture places before this and every couch was too saggy and deep for my spine injury, but we finally found a perfect, firm couch at aussie furniture warehouse. We had great customer service there, it was very affordable, and real leather! We couldn’t believe it. Very pleased with my purchase and service here.

The delivery was prompt, but unfortunately, the disappointing part was that the delivery staff were unwilling to wear shoe covers when entering the house. Thanks for your explanation. The customer service seems to be good. I give 4/5 stars.

We absolutely love our new sofas, such beautiful quality. The buying experience was seamless, our chosen sofas were on back order and we were kept updated every step of the way. I then had the pleasure of speaking with Julianne to organise delivery which was scheduled for the following week, the delivery men were on time as arranged and carefully navigated our hallway without issues. Thank you, will be shopping with AFW again!

I love my new dining table and chairs! Very comfortable and looks so well in my kitchen. Lunge Lovers Adelaide service was also exceptional! And delivery guys made a great job and wear very careful and polite.

Loving my new sofa – Long Beach Mini (Sienna Natural) and cabinet (Byron.) I purchased these some time ago and a delay in home renovations meant that I had to push the delivery date out considerably! Lounge Lovers were fabulous about this and their communication and updates throughout the process were clear and concise.

You will definitely need some patience and grit to unpack your purchases but the plus side of that is that there was absolutely no risk of damage during transit.

I had a great experience shopping here! The communication was clear and timely, and the overall correspondence was positive and professional. Amy provided exceptional customer service — she was friendly, knowledgeable, and really helpful throughout the process. Her recommendations were spot-on and everything I purchased fits perfectly with my home decor. Highly recommend!

**i did leave a 5 star review, but after experiencing awful quality i deleted it and am leaving a 1 star**

I wish we never bought more furniture from Lounge Lovers!! We ordered a dining table and bookshelf from the Brontë range and the Wishbone Ark dining chairs as they looked amazing in store. Instead of enjoying these pieces, we’ve had multiple issues with quality.

Firstly, our Brontë dining table was replaced twice because of faulty manufacturing and incorrect craftsmanship. The wood split on both table ends after 6 months from when we purchased it. We barely used it mind you, looked after it and did everything that was asked of us from the company. We organised two replacements and thankfully it’s fine now. But store level KNEW about the fault and no recall was issued for ANY customers that purchased this table with the faulty manufacturing issue. The employees at the store even showed us the recall message from head office about how the table was manufactured differently from a previous and trusted process and was changed for something that clearly didn’t work. Store level noticed the table splitting for no reason too! In hindsight this should have been a warning to not trust them, but we did anyway and regret it. I have added a photo of our cracked table and the new table to notice the difference.

The Brontë Bookshelf was such a pain to assemble and in the end we needed to have two different bookshelves ordered because of awful quality. We spent $1000 and it would not assemble correctly. Our first bookshelf didn’t have pre-drilled holes in some of the shelves and the screws kept snapping in half! Screwing by hand wouldn’t work and power tools did nothing either, everything we tried would start to split the wood for no reason!! We contacted Customer Service and got a second bookshelf organised to be delivered with assembly by the delivery team included. They arrived in the evening and spent 2 hours trying to assemble it with no luck! I felt so bad because we told them how awful it was to assemble and they really tried their best. They told us the pre-drilled holes were tiny compared to the smallest recommended screw and they either wouldn’t go down more than half way or snap clean off. The wood would split if we tried to use any type of force to screw them in correctly! The delivery team said that this is a faulty manufacturing job as they’ve NEVER had a problem like this before and it needed to be investigated.

We contacted Customer Service again and it was a nightmare! They kept dismissing the issue and wouldn’t admit that something was wrong with the shelf or take accountability for faulty manufacturing. They offered me a $150 refund to keep it as is… what a joke! As if I would keep a bookshelf I spent $1000 on for 1) not being assembled, 2) incomplete shelves not screwed together, 3) wood splitting and 4) the screws snapped clean in half so it’s unstable and can’t be used?!? We decided we wanted a refund immediately to save ourselves the trouble of having faulty furniture for so much money. Even getting a refund is apparently really difficult to get from them. They refunded us the wrong amount and thought we wouldn’t notice $200 missing, they wanted to refund us less the deposit we paid. It wasn’t until I said no we want our full paid amount refunded I was assured the store would contact us and get us a refund. That never happened. We’ve waited a week and have had to go in store to get a refund today.

I’m so upset with this quality and will never buy from them again. The prices of these pieces are ridiculous compared to the quality you receive and it was so disappointing to know that we have had so much trouble with Lounge Lovers. The store service was lovely but unfortunately, it has been tainted by awful quality and we no longer trust a company that has had so many issues with quality of products and customer service.

I hope this encourages people to stay clear of their work unless they find a solution to fixing their faulty furniture.

The unit looked great in the store and even better in our room. Easy to assemble and a real focal point in the corner. It’s very stylish and a talking point.
Wish we had room for another.

Bought 2 couches from Lounge Lovers … one in stock in Adelaide and the other one came from Melbourne . Arrived in Adelaide as promised and delivery was faultless .

Great service in show room, very polite and efficient delivery men.
So happy with our new table. Great quality and value.

“Hi, we are regular Early Settler Customer since 2023. We were updating our furniture, found some great pieces to go with our traditional wood furniture (from Pakistan, all hand carved) At Early settler, the staff was extremely helpful in giving us an overview of items. what will work best. Now we have a beautiful collection of furniture which is traditional yet has a modern touch! The blend of our traditional furniture with Early Settler furniture is Fabulous. some of the items …we have the river-edge dining table, mango wood TV cabinet plus coffee table … recent purchase of a Dublin linen sofa. Many single items we bought from the store. Recently we moved to a new house and all your furniture items look great. It is a pleasure visiting your store! Love your designs. Regards Shazia Rizwan

We were searching for a large timber dining table for our new home and found the perfect one and matching bench seat on your website. We had previously been hunting for weeks! We fell in love with your product range immediately and have already told all of our friends and family to go and check it out. The colour pallet was exceptional! We had young Eliza take care of us and she was extremely helpful and also patient with us as we have a week old baby girl and 2 other young ones with us. We ended up purchasing some extra throw blankets and pillows as well! I am a Business Development Manager in sales for a prominent SA owned and operated business and always keep a close eye on how we are treated in these instances when buying and would happily pay a higher price for great service. Please do pass on the good feedback to Eliza, she was great! We will 100% be back to purchase more as we have also just purchased our first home and need to fit it out! The voucher prize would help us immensely in our situation and would be beyond grateful. Thank you again for a great experience. Will see you soon! Danny, Alecia, Peaches, Dallas & Winnie. 🙂

I recently bought a bed and mattress from Early Settler, and I’m extremely happy with the quality—it’s excellent! The staff were very helpful and made the whole experience smooth and enjoyable. A special thank you to Tim, who truly made our day, and Ella, who looked after us so well. Their customer service was outstanding. I 100% recommend Early Settler to everyone!

Charmaine took the time to listen to my present home layout and was interactive and creative in how I can elevate and achieve the desired look. Then on the 4th of August the other salesperson was also went above and beyond for me in achieving the best price for my ottoman turning the sale from one clearance ottoman into the sale of two ottomans. My house looks fabulous and I will continue to decorate through the expertise of Early Settler.”

I have been a customer of Early Settler for over 10yrs and always go back when updating furniture, homewares or just wanting inspiration. Delivery is always on time and products as expected. Thank you Robbie (and all the helpful staff and stylist) for making the shopping experience such a pleasure.

“The sales person was knowledgeable, kind, helpful and engaging. I had a lovely experience shopping in your beautiful store and Ill definitely be back to purchase a few more items and to have a coffee when the cafe is set up soon!”

Always love going. They change things up on a regular basis which makes it an event. Some of tge pieces are so chic and unique. The staff are ‘always’ lovely and willing to help.

The teak dining table and chairs I bought were beautifully made with artistic curves and beveled edges on the table. The extendable table has been versatile and can be very compact. When choosing the furniture, the staff were friendly and patient, not pressuring me in my choice. I am very happy with my purchase.

Excellent service! I had been looking for a dining table for quite some time and could not make my mind up what I liked. As soon as I walked in to Berkowitz Furniture I saw the table I wanted and purchased it on the spot. The quality and finish is excellent. I have had for few months now and still happy with my choice.
Would definitely recommend Berkowitz to anyone looking for good quality furniture and sales & service.

We love our furniture. The staff went out of their way to help us during a stressful new home build. They stored our furniture for us without hesitation until we cld get into our home.
Other furniture stores were not so helpful and were going to charge us unreasonable prices

Purchased a stressless lounge which is so soft and comfortable. Staff were so friendly and helpful, I would recommend them in a heartbeat

Service was fantastic, friendly and helpful but not pushy.

Delivery wasn’t as smooth … squashed one of my sofas arms from being ratchet strapped in the truck and damaged my front door frame bringing the sofa into the house.

Berkowitz were great, sent someone out to fix the couch and offered to fix the door frame, but I will eventually get around to fixing it myself.

Would not hesitate recommending this company and would definitely buy from them again.

I found the staff friendly and very helpful. I am extremely happy with the chairs I purchased. Reasonably priced and very comfortable.

We bought 3 pieces of furniture, they look absolutely fantastic in our home. Great designs, great comfort.
We are absolutely thrilled with our purchases. The staff were fantastic throughout the process, staying on touch. We couldn’t be happier.
Kerren

What a great privilege to have statement pieces from Franco Crea in our home. We came across Franco’s bespoke, well-designed furniture for Australia online and immediately knew we had to investigate further. Franco contacted us directly from our initial enquiry, we met in person and we were drawn into Franco’s enthusiasm for design. Our new Mila Dining table and 12 matching chairs fits perfectly into our passive solar, energy efficient home. We are looking forward to creating lasting memories around this table for our four adult children, our emerging grandchildren and our friends

We are so thrilled with our pieces from Franco Crea. Franco is absolutely delightful to deal with and his furniture is elegant, forward thinking, and gorgeous. In a world dominated by fast furniture and mass production, we lucked upon Franco Crea and his commitment to local, well designed and constructed collectible furniture. We could not be happier.

Thank you for the beautiful Modesto dining table, Franco!
I discovered the Modesto by chance when researching furniture for my new apartment. I was immediately taken by the minimalist design and refined details. It’s as impressive in person as I’d hoped!
Purchasing process and delivery was a breeze. Franco took the time to discuss the design, materials and sizing options. Then we were kept up to date as it was completed and delivered.
I would absolutely recommend FrancoCrea

After much deliberation around purchasing a table for the asking price site unseen, we could not be happier with the final result.

Starting with the process. Franco was a delight to work with, he was always pro-active anon question was too much form to answer. He kept us abreast of the build all the way through so we knew when our new treasure would arrive.

Delivery of the table. I have never seen such care taken of both the object being delivered anode our house ensuring that neither were bumped or scraped. (tabletop including packing in excess of 60kg’s and around 3m in W&L.

And for the grand finale the table itself. The table, the base and every aspect is a work of art. When the substrate is powder coated all over (normally, I am used to seeing unseen surfaces left bare) you know that it is an investment of a lifetime.

All that is left is to add 10 chairs that hopefully compliment the beauty of the table.

thank you Franco and the whole team.

We love our Mila table! Franco’s design, attention to detail and craftsmanship is exceptional. Franco gave us expert advice on the table size that would best suit our space.
We ordered a custom sized Mila table with the Fenix top in black and it is just divine. We love the feel, we love the look, the simplicity and the elegance.
Franco was there every step of the way, from initial enquiries, questions, including delivery!
Thank you Franco, we will be admiring our table for years to come.

We absolutely love our custom Modesto dining table.
Looks great, workmanship is exquisite – the attention to detail just shines out. Franco and his team have been a delight to work with throughout the whole process. Delivery was on time and the care taken with packaging and installation was top level.
A great Australian product from a wonderful local company.
The whole process was a delight, thanks Franco.
A shout out too, to Espo Lighting & Joseph Crea for providing our fantastic linear kitchen light which just brightens up the whole room.
Janine & Peter

We fell in love with FrancoCrea’s designs as soon as we saw them.

We were building a new house and once we saw his pieces we didn’t look anywhere else. We bought all of our furniture from him, from dining to both living rooms to outdoor, even a sofa bed.

He was easy to deal with and kept in touch through the process, he was incredibly helpful, working with us to select fabrics and finishes that would match the interior design as well working through how the pieces would fit in each room.

His furniture is timeless and of the highest quality. It will live on long past us. We couldn’t recommend him highly enough.

Thanks Franco.

We couldn’t recommend Retro Room more! Hannah and Zak are so knowledgeable, helpful, and efficient.
They restored our table and chairs and did a brilliant job. They helped us to select a colour to match our space, organised collection and delivery, updated us each step of the way, and completed the job within a tight timeframe. We can’t wait to use Retro Room again soon!

I purchased a beautiful Maguire & Lovick sofa and armchair here – the owners could not be more lovely – highly recommend

Great shop with beautiful stock and super helpful. Highly recommended.

I’ve bought multiple pieces from the Retro Room and couldn’t be happier with the quality of the items and the service. I live interstate and purchased the items through instagram so have been particularly pleased that all items have been exactly as described, and Zak has organised delivery with a reliable courier. The prices were extremely reasonable and quality of the furniture was top notch. Both Hannah and Zak are a pleasure to deal with I highly recommend the Retro Room!

One of my favourite shops Cathy &. Brian always friendly interesting furniture good turnover

Picked up a dining set, they even helped me carry it home.

Great store and staff

Amazing customer service and a great quality product. The delivery driver was lovely and came at the argreed time too.

We love the product and it fits perfectly in our bay window space. Highly recommend.

5 stars products and service all the way. I purchased and put in the order for the Alan TV Unit, Alan sidewalk Cabinet and Stephanie Coffee table in early Sept and I received (2 of them) the Alan’s in late Sept, and the Stephanie early Nov (this was well informed on website before I submit my purchase). JW team has been really helpful and had a great system where I have received emails to update me where the furniture is, when it is arriving Aus and an estimate time it will be delivered to me. I also had some issues putting the sidewalk cupboard together. The JW team was very helpful communicating with me via emails and sending me some replacement screws to ensure I have assembled the product correctly. And the furniture (each and every one one of them) are just lovely and elegant. The quality is tip top and the finishing is just beautiful. By the way, the packaging to the products are immaculate as well where the furniture are well protected. I got the delivery person to open up the box to check for damage. Even the deliver guys commented on the packaging is very sturdy and strong. I enjoyed and love the whole experience purchasing from JW furniture. Looking at moving into a new home in 12 months and will definitely come back and shop. Well done JW. Do keep up the quality service and I notice nowadays not many other retailers provide the type of attention and service like you guys do!!! Thank you.

Bought the Monica Walnut Desk for my home office and love it. The quality and colour are fantastic. The body of the desk came assembled, I just needed to attach the legs. Really well packaged too so it arrived perfect. Great service and communication from JW Furniture. Highly recommend this desk.

Bought a Jessica Entertainment Unit online. I was very hesitant at the start as I’ve never seen the quality of the products firsthand. The unit is very sturdy, easy to assemble and was really well packed. Beautiful design and has made a huge difference to our theatre room!
Extremely satisfied with this purchase!

The communication was fantastic from start to finish. We are somewhat happy with our tv unit. It definitely brings our media room together. However, upon arrival, there were a few white dots on the cupboard doors. It just have been from the dots they put on the inner doors to show where to screw the nails. We were able to remove it with minimal damage, however, as pictured, it did not come off completely. Given how much we spent, we were expecting it to be pristine. The quality and look is great, nonetheless.

Purchased the Stephanie entertainment unit 200cm in Dark Walnut. I was hesitant at first to make the purchase sight unseen and without a phone number to contact them, however all of my emails to their customer support re product availability and colour were answered in less than 12 hours. Noting, I was emailing them after close of business hours.

The unit was delivered almost to the day of the estimated pre-order date timeframe. Unit was easy for husband to put together. I was after the dark walnut colour to match my existing furniture purchased elsewhere years earlier and it’s a perfect colour match.

Cable access from the back to inside the cabinet is only to the section where doors have open slats. As I have a lot of cabled items and powerboards I didn’t like that the cabled mess could be clearly seen when the doors were closed, so I sticky taped black cardboard from newsagent to inside of both centre doors to hide the mess inside and it looks great. In fact, I like it better with the black cardboard. See photo, one side doesn’t have the black cardboard attached yet and the other does.

I looked instore and online at well known retailers and couldn’t find anything I liked. I did a google search for ‘walnut entertainment unit’ and the search led me to JW Furniture otherwise I would have never known they existed. Very happy with product and quality, exactly what I was after.

I purchased the Nora Entertainment unit on line, Was a bit concerned when I was told I had to wait two to three months.
Though it arrived, easy to assemble and great quality.
When ever I contacted JW Furniture for an update I got reply.
We are very pleased with it.

We bought two fabulous looking sofas and a sofa bed from King. Catherine, Oscar and Charlotte were so helpful and very patient with us as we worked through the various options and design variation ideas. Highly recommend taking a look and discussing your requirements with them.

The furniture in the showroom is beautifully presented and the staff we dealt with were lovely. Sharon spent a lot of time with us and was so easy to talk to. When we returned the following day, Sharon was serving another customer so Linda helped us to finalise our order. She did a great job too. Now looking forward to receiving our new recliner sofa as an early Christmas present.

Remarkable customer service, that will leave a lasting impression!

Mel made us feel so comfortable and at home in the showroom in Adelaide.
Her insightful knowledge of the products was more than we could have hoped for, She answered every possible question.

Cannot wait to receive our 1977 sofa and are looking forward to our next purchase from king living.

We recently purchased our living, dining, and bedroom furniture from King Living in Adelaide, and we couldn’t be happier. Andrina, our Design Consultant, was incredible and so helpful, patient, and really took the time to understand what we were looking for. She went above and beyond to make the whole experience easy and enjoyable.

Choosing from their beautiful range was seamless, and the quality of the furniture is outstanding. The delivery process and communication were also spot on. Highly recommend!

I purchased two beds and other furniture approx 6 months ago. The side tables on one bed is puffing up and a side lamp is not installed on one bed. They sent a replacement part for the lamp which is impossible to remove and replace. We even went to the showroom to see if they can show us how to do and it was not possible for them too as it was too tight to remove. The support team takes ages to respond and they only responded after 6 weeks and numerous follow up with the sales manager. The support team are not taking any action and are brushing it away as wear and tear without any inspection by a qualified technician. Wear and tear of a 6 month old expensive product (furniture) says about its quality. The quality is inferior or seems like a defective piece as only 1 bed has this issue as yet. The support service is very poor. Hopefully someone will respond to this review and take action as I am not getting a response through the right channels.

Had a great experience at King Living! Shikha Bhogal helped us out and she was super attentive. Showed us different bed frames, an office table and outdoor setting, and got pricing and colour options for us straight away.
A few months later everything was delivered and assembled in about an hour and a half. The guys did a great job, even cleaned up and took all the cardboard with them.
Quality I would say is a lot better than other furniture places out there.
Really happy with the whole process – 5/5 from me!

The most disappointing experience.

I spent over two hours in the Adelaide showroom picking out over $30,000 worth of furniture for my new home. I was so excited with my selections. As the sales assistant was finalising my order I noticed a piece that was distinctly orange in hue. I asked the sales assistant what colour it was and she told me it was walnut. I was planning to buy walnut furniture but explained to her that I would not be satisfied with the colour of that one piece of furniture on my items. She assured me that all the staff had commented on the colour when it arrived and she stated that she would have my items replaced if they were that hue.

One week later, i asked her to provide that assurance in writing before I paid. She called me and went back on her initial assurance, advising that colour variations can occur and basically you get what you get. I did not proceed with the purchase, at which the consultant did not seemed perturbed at all, despite what I would consider to be a high value lost sale.

I’m at a loss as to why my preference for a true walnut finish couldn’t have been noted and timber selected to suit. I assume King Living uses a lot of this timber and therefore it wouldn’t be hard to accommodate my preference.

I reached out to the National Sales Manager with no response.

So buyer beware – the colour you order may not be the colour you get!!