JW Furniture

Purchased the Stephanie entertainment unit 200cm in Dark Walnut. I was hesitant at first to make the purchase sight unseen and without a phone number to contact them, however all of my emails to their customer support re product availability and colour were answered in less than 12 hours. Noting, I was emailing them after close of business hours.
The unit was delivered almost to the day of the estimated pre-order date timeframe. Unit was easy for husband to put together. I was after the dark walnut colour to match my existing furniture purchased elsewhere years earlier and it's a perfect colour match.
Cable access from the back to inside the cabinet is only to the section where doors have open slats. As I have a lot of cabled items and powerboards I didn't like that the cabled mess could be clearly seen when the doors were closed, so I sticky taped black cardboard from newsagent to inside of both centre doors to hide the mess inside and it looks great. In fact, I like it better with the black cardboard. See photo, one side doesn't have the black cardboard attached yet and the other does.
I looked instore and online at well known retailers and couldn't find anything I liked. I did a google search for 'walnut entertainment unit' and the search led me to JW Furniture otherwise I would have never known they existed. Very happy with product and quality, exactly what I was after.

5 stars products and service all the way. I purchased and put in the order for the Alan TV Unit, Alan sidewalk Cabinet and Stephanie Coffee table in early Sept and I received (2 of them) the Alan's in late Sept, and the Stephanie early Nov (this was well informed on website before I submit my purchase). JW team has been really helpful and had a great system where I have received emails to update me where the furniture is, when it is arriving Aus and an estimate time it will be delivered to me. I also had some issues putting the sidewalk cupboard together. The JW team was very helpful communicating with me via emails and sending me some replacement screws to ensure I have assembled the product correctly. And the furniture (each and every one one of them) are just lovely and elegant. The quality is tip top and the finishing is just beautiful. By the way, the packaging to the products are immaculate as well where the furniture are well protected. I got the delivery person to open up the box to check for damage. Even the deliver guys commented on the packaging is very sturdy and strong. I enjoyed and love the whole experience purchasing from JW furniture. Looking at moving into a new home in 12 months and will definitely come back and shop. Well done JW. Do keep up the quality service and I notice nowadays not many other retailers provide the type of attention and service like you guys do!!! Thank you.

Bought the Monica Walnut Desk for my home office and love it. The quality and colour are fantastic. The body of the desk came assembled, I just needed to attach the legs. Really well packaged too so it arrived perfect. Great service and communication from JW Furniture. Highly recommend this desk.

The communication was fantastic from start to finish. We are somewhat happy with our tv unit. It definitely brings our media room together. However, upon arrival, there were a few white dots on the cupboard doors. It just have been from the dots they put on the inner doors to show where to screw the nails. We were able to remove it with minimal damage, however, as pictured, it did not come off completely. Given how much we spent, we were expecting it to be pristine. The quality and look is great, nonetheless.

Bought a Jessica Entertainment Unit online. I was very hesitant at the start as I’ve never seen the quality of the products firsthand. The unit is very sturdy, easy to assemble and was really well packed. Beautiful design and has made a huge difference to our theatre room!
Extremely satisfied with this purchase!