Centre Com Adelaide

Terrible experience. I had to sit there for 40 minutes just to be told the part I bought doesn’t even work with my PC. On top of that, I watched a manager call a tech "useless" right in front of everyone. Reading the reviews now, I wish I had seen them first. Buyers be warned — this is how you lose repeat business.

So far, brilliant experience with these guys. Have mainly used the online store but price, and speed of dispatch has been invaluable. Customer Service team have been quick and courteous, and gone above and beyond to assist with any issues. Highly recommend this company for both personal and professional use.

Friendly staff, lots of stuff in the store. Sadly I couldn’t find any keyboards, key switches or keycaps on display, or headphones. I also wanted to check out a few desk mats, because I have a particular preference for texture, and after a quick look around I couldn’t find any on display. There are signs around letting me know I can’t open the boxes and to speak with the staff instead, but unfortunately I was short on time and had to grab my online order and go. Maybe there was more stuff, but I only spend a short time looking. The online order process was painless, and I will be purchasing more from here to support them. I don’t remember a computer store this large in Adelaide since the 90s, and it was quite a nice surprise. It’s a rare treat seeing all the products on the shelves when I’m so used to ordering PC stuff online. I hope that they can expand and include more products on display. This will help make purchasing decisions when it’s more than technical merits that are being considered.

Service was alright, price is usually cheaper than other retailers. Just wish you guys do "Change of mind" policy just like any other retailers like JBHifi or Harvey Norman. The product was 100% new since I only used it less than an hour. Still it was not allowed to return because the seal is broken. I respect your policy but probably this is the last time I ever purchase anything from you. Would rather just go to JBHifi or Harvey Norman then price match with you guys.

Super good experience. Extremely quick getting all my parts to me especially when that were hard to find. Especially the asus motherboard Absolutely love my new pc.

I had a disappointing experience with Centre Com’s return policy. I bought a wired headset that didn’t suit my desk setup, rendering it useless for me. Their strict policy made returning it impossible, so I’d caution others to be absolutely certain a product will work before purchasing from Centre Com. Lesson learned—think twice before buying!

Had to line up for over 20 minutes for a Click & Collect while two staff members left the counter area to serve customers on the floor and brought them to the counter to process their purchases and then left again to to ask other customers if they needed help rather than assisting the growing line at the counter. Was it because I was the one of two females in the store? I'll head back to MSY when I build my next computer.