Best optometrists in Adelaide: find options near you

Mary, my optometrist, provided excellent, thorough, and attentive care throughout my clinical eye treatment. She clearly explained everything and made sure I felt supported during the process. She stayed attentive with regular reviews, clearly committed to my recovery. I highly recommend Mary for knowledgeable and reliable care, especially if you have a clinical eye condition.

I was sent to Oscar Wylee by a pharmacy because I had either a style or infection in my eye. The receptionists accommodated me immediately and got me in with the optometrist. The optometrist was friendly, thorough and very informative. I was very happy with how I was treated and would recommend.

Had an amazing experience with Beck today. Great customer service and honest product description. She genuinely went above and beyond to make sure we were helped and she really knew her stuff. This is our first time at OW and we would love to come back in the future for amazing customer service like hers.

recently visited to get a pair of reading glasses and was pleasantly surprised by the whole experience. The doctor was incredibly thorough with the eye exam and gave me clear, professional recommendations.
I was told the eye test would be free, but I was still charged for it — a little disappointing. That said, the doctor was very thorough and professional, and the staff were genuinely kind and helpful. I came in for one pair of reading glasses but ended up buying two — such a great selection! Thank you anyway, and I wish your business all the best and continued success.

Mary was very personable and really explained a couple of issues personal to me. Appreciated the additional knowledge. As my sight won’t be fixed by laser surgery, she also saved me $10k+

Great service the minute I walk into the shop, the girls were great and no pushy sales, helpful and efficient. The optometrist was great, she explained everything clearly.
There a good range of frame to choose from. Thank you.

The team at Oscar Wylee Rundle Mall gave me the most exceptional help today. Massive thanks to Bek, Diana and Mary. Their kindness and patience completely turned my day around!

Friendly staff and an excellent optician. Have been there for an eye test and set of eye glasses couple of times learnt something new about eyes every time.
I wish some of their proprietary frames looked a bit classier and like most of South Australian optical stores they don’t offer all the options that Transitions lenses offer. I don’t get why is that. If you want to get Extra Active or Driveware lenses you have to go or order them from overseas online optical stores. The only way to find out they exist is to search online as optical stores will try their best not to mention them.
I guess that is because of the horrendous prices we get charged for fancy lenses here in Australia.
I am not sure if any other stores offer those options and what the prices would be. Maybe better not to know.

Best experience getting an eye test and then new glasses. I think it was a record for how quickly it was all picked out and sorted. The staff were brilliant! The optometrist was very friendly and explained what was going on and in normal human fashion, non of the clinical stuff and then the staff who were just as friendly and honest, non of this fake customer service just want to make a sale stuff. They helped me pick new frames and weren’t pushy about selling extras. They know there stuff and suggested frames that suited me and my style.

Can’t wait to pick up my new specs
Thank you Rundle Mall Bailey Nelson

Overall had a pleasant experience with my eye test and picking out my new prescription glasses.
Friendly and competent staff.

I had a great experience at the Rundle store on sat. I was concerned about my eye and has gone to all the other optometrists on Rundle mall hoping someone had a free appointment for me but no success. This was my last store and was not hopeful. The young girl at the front was delightful and helped me which was amazing. The optometrist was so thorough as well. Thank you so much.

I had an eye test recently at Bailey Nelson. Phuong was very friendly and professional, checked out my eye health thoroughly and prepared a new prescription for my lenses.
I subsequently obtained some new prescription sunglasses and the staff helped me choose some smart-looking frames and arranged for them to be made up. I am very happy with the result.

The staff here could not be more helpful! Really helped me out when my glasses were wobbly and bent out of shape. Truly above and beyond!!

Quick, easy, and hassle free. Great staff made eye testing and the first time experience, comfortable.

I had an exceptional experience at Adelaide City Optometrists. After searching online for a glasses repair shop, I was so glad to find this place, which is a bit tucked away from the main city traffic. This was my first time visiting, and I needed to get a broken nose pad replaced on a pair of glasses I hadn’t even bought from them.
On a busy Saturday morning, they fixed my frames in less than 15 minutes! When I asked if I could buy a protective case, Amelia was incredibly kind and gave me a small Zeiss case for free.
It’s rare to find this level of customer service today, and I’m really happy to have discovered this store. Thank you for the fantastic service and kindness. A definite 5-star ⭐⭐⭐⭐⭐experience!

they offer frame repair, and the result is simply amazing… The thing is, they promised that it only took 5 days, but ended up 2 weeks, they sent the glasses to a repairer in QLD which is won’t make any sense if it only takes 5 days

The team at Adelaide City Optometrist managed my emergency situation promptly and professionally. It was very last minute and they were able to see me without wait.
Thank you to Christina and her reception team.
Wish you all well!

I had an appointment with Loucia Calder this week, and I believe she is the best optometrist in Adelaide. She is thorough and took the time to explain every detail answering every possible question.

She is real professional with super friendly attitude and genuine concern for the eye heakth of visitors. I would highly recommend her to anyone seeking excellent eye care.

My lenses and prescription are great, the optometrist was great, the store service was terrible!!!
Point 1, they kept me waiting for over 30 mins for my optometrist appointment. It’s an appointment – look up the definition!.
Point 2, communication between the optometrist and the store staff was awkward, and they got my initial script wrong! This was only picked up by me because the store lost some information and I had to go back to the store to measure my glasses frames again and I enquired about what I was actually getting.
Point 3, the staff were SO awkward and barely spoke to me about the $700 purchase I was making. There was no conversation with me at all. I have no idea if I got any scratch proofing or any other offerings. They just seemed to bumble around and then said come back in two weeks, we’ll call you.
Point 4, I tried to enquire in the store about the process of getting the multi-focal lenses right for me and they seemed to just ambiguously say “yes”. I could not draw them out on the process or anything else. I had no confidence that my purchase was going to be what I had discussed with the optometrist.
Point 5, They didn’t even offer me glasses cases or cleaner. I just spent over $700 buck there and had to ask for a case!
Point 6, I filled in the contact form on their web site and asked them to call me as I had some questions – that was two weeks ago.
Point 7, I hated the way they treated an older man in the store who also had some questions. They spoke way too loud and condescending and treated him like he was a child.

I really hope the manager reads this – your store needs to re-think their customer experience.

I won’t be back.

Good service and quality selection of glasses. They were kind enough to replace the nose pad on my glasses without a charge. They also stock high quality brands and happened to have the exact brand of my glasses (lool – a Spanish brand).

Paul and Christina were thorough in my review for Binocular Vision Dysfunction.

Asking questions I’ve not ever considered or been asked by previous Optometrists and I’ve seen quite a few.

I look forward to continuing our relationship as I will not be going anywhere else.

Thank you!

The team are super helpful and provide A+ service. My glasses broke and I was expecting to be without them for a week or two. Not only did they replace the frame for a brand new one but they did it then and there. Even gave me a contact lenses cases to swap them for my glasses. This was so important to me as I get headaches if I wear contact lenses for too long. Incredible service! I will definitely be a customer for life! Especially when you consider how easy it is to re-order contact lenses through them.

First part of the review is for newton specsavers. I got my first prescription glasses in October 2024. Since then I had to go to specsavers 3 more times as my prescription was not correct and were getting headaches. They replaced my second glasses I got in April 2025 under 3 months warranty but refused to change my first one from October 2024 even though their first prescription was not right. Prescription they gave me first time had an expiry for 2 years which was not correct and was adjusted to new even they still refuse to change first glasses made with incorrect script which are under 12 months.

Second part is for rundle mall.

Rachel was helpful. Person who was helping me with pricing for multifocal was not empathetic at all and was not even replying to my concerns about the issue above. I work in customer service and acknowledge customer’s concerns but this person did not have any customer service skills. She was not even acknowledging my concerns. Very disappointed with my overall experience with specsavers.

You guys are amazing (Rundle Mall). My dad Barry left his glaucoma drops behind in NZ and we’re here for 2.5wks. Thank you so much to the lovely ladies who helped us to get a bottle sorted for him. You were so nice and made it so easy for us. We really appreciated your help. Thank you.

Riley is so helpful and knowledgeable about how to pick the right glasses and how to measure the lens for high prescription. So grateful I met her and she was so supportive and make things work. Thank you Riley 🙂

The whole process was smooth, and my new glasses were ready quicker than expected. The team genuinely seemed to care about making sure I was happy with the outcome, and that personal touch made all the difference.

I was 8 minutes late to my appointment and when I arrived a woman told me she’d be right back, but wasn’t back for 7 minutes. I am certain of the times because I had a paediatrician appointment scheduled afterwards and I was worried that I wouldn’t have time for my appointment afterall. Another woman approached me and said that, because I was late, they wouldn’t be able to fit me in. I didn’t mind this so much as I was worried about the later appointment anyway. What I did mind was the tone she used, so I pointed out that I was not very late, so she pointed out that I was 15 minutes late, so I pointed out that I was actually 8 minutes late and then waited for someone to talk to me. The original woman had come back by this time and exclaimed, “Not 15 minutes!” in an aggressive tone. To this I clarified that I was 8 minutes late and then waited for 7 minutes for someone to check me in and left.
I would expect this type of customer service from very young people, or perhaps at a fast food outlet, but not from 50 year old women at an Optometrist appointment. The whole thing could have been avoided if they had modified their tone of voice. Anyway, as I won’t be using SpecSavers Rundle Mall anymore, neither will my husband or children, so that’s several customers lost. We have been using SpecSavers for at least 10 years, so we will probably use another store nearby, but I would recommend some customer service/dispute resolution training for the elderly women at the Rundle Mall store. I spent about 8 years in complaints and dispute resolution, so I know how it’s done and this was not it today.

We went to ask for adjustment of our specs we bought from other specsaver store but nobody even bother to come and help. Most of the staff were just trying to avoid eye contact and just looking here and there. If new customer comes then suddenly staff gets active. Poor service. Left without any hep from them.

First time customer.
Professional and friendly service.
I am loving the quality, comfort and look of my new glasses!
Big thank you to Jane, the team member who was so great with helping me choose the frames. Love them!!

Staff are very friendly and helpful. Optometerists keep up with the last technology and have the latest equipment. If you travel interstate/overseas they have recommendations one can go to if needed. I have been a patient for 53yrs now that’s saying something about Innovative Eye Care.

Innovative Eye Care is truly outstanding – professional, caring, and incredibly knowledgeable. Their advanced technology, supportive team, and genuine commitment to eye health make every visit a pleasure. I’ve trusted them for over a decade and wouldn’t dream of going anywhere else – highly recommended!

Best Optometrist practice in Adelaide, especially for complex eye problems. Great friendly staff, Lachlan is a legend. An impressive modern practice with the latest technology. I would not go anywhere else.

I’ve been a client of Innovative Eye Care for many years and have always received high-quality care. All staff are friendly and professional and I’m more than happy to recommend their services.

Super professional and very passionate about getting your best eye vision and eye care. Very polite and friendly staff. Would give more than 5 stars if I could. The staff are very personable and I felt very comfortable.

Dr. Charlie Muecke
Thank you from the bottom of my heart, for your kindness Amir Maswadi, good manners, and courteous behavior, as well as for your medical professionalism, patience, and skill in your work.
I also thank you for treating my son and caring for him—it has made a great impact on us.
I would also like to thank the reception staff for their dedication and care, and the specialist for fitting the glasses so precisely.

Charlie is an excellent optometrist and really takes his time to test and explain everything. Jackie is brilliant and really looks after customers, she really know what she is doing. Alexi is great at making the most minute adjustments to the frames to make sure that they fit just right.
Great service and experience overall.

I had a great experience at OPSM! My appointment was very professional. Emily, who did my eye test, was incredibly kind and made me feel very comfortable throughout the whole process. Highly recommended!

Great staff, great service by all staff in there. I’d recommended OPSM over anyone else if you want to get super great professional and personalised service.

Staff are friendly, professional, knowledgeable and take their time to ensure that you understand all the options related to your spectacles and eye health.

I had a poor experience purchasing glasses from this clinic. When I first arrived, they performed an eye exam and concluded that my left eye was at 0.00 and my right eye at 0.25. After about 30 minutes, the doctor prescribed my glasses. I was clear that I needed them for computer use to reduce eye strain. After 12 days, they called me to pick up the glasses.

However, when I tried them on, I noticed a shadow around lights, no matter the distance. This was very distracting and even caused me to feel dizzy. When I explained this issue, they scheduled another appointment with the doctor to recheck the prescription. Then, they told me that to fix the problem, I would need an anti-reflective coating for an additional $130. I was frustrated because I had specifically asked for glasses to protect my eyes while working at a computer, and they should have informed me about this option from the start.

On top of that, the customer service was disappointing. One of the staff members, a young woman whose name I can’t remember, was not professional and didn’t treat me kindly, which added to the negative experience. Overall, I would not recommend this clinic if you’re looking for knowledgeable guidance and good customer service.

Fantastic! My partner needed sunglasses with prescription lenses and the blond lady who helped us was so helpful and very nice. Best customer service! Would go back 100%

Went there to change the eyepads of my glasses today. The lady at the counter seated me and started working on it immediately. After a short while, she came back with a pair of squeaky clean glasses. It felt like new and didn’t cost me anything. Impressed by the service, gonna come here for my next pair of glasses!!

I had an excellent experience at the OPSM on North Tce today. There was no waiting time, and the eye test was efficient, thorough, and clearly explained. The staff were incredibly helpful, especially when it came to choosing the right frames. Great customer service all around, friendly, professional, and knowledgeable. Highly recommended!

The people at the store are great. I get also excellent advice from Kevin, which has a measurable impact on my use of glasses and getting them just right. Getting it wrong is such a compromise. I go to this store in the hope that he will assist me.

As mentioned, have been going there for YEARS and have always had very friendly service. You would be hard pressed to find better than KC Tan.

Best opticians in Adelaide! Nothing is too much trouble, efficient knowledgeable and professional.

Kevin and his team are true professionals and will go out of their way to ensure their customers are 100 percentage happy with their eyewear. Fully recommend.

Kevin was really professional when I approached to get a new pair of glasses when my frame cracked. I didn’t feel rushed or pressured into making and purchases and he treated me with respect and real warmth. The optometrist was professional and nice as well. (Also my frame got replaced for free.)

Always a positive experience at OPSM Bagot House. Brilliant customer service – thanks to Kevin. Excellent professional advice from K C Tan. Glasses were ready earlier than expected which was very much appreciated.

Best place to have your lenses replaced – lenses are made & stocked in-store. Lovely guy replaced my lenses in 1-hour for $130!

No need to send my glasses away.

Having my cataract surgery.
I went to JYL to change my left side power lens to the no power lens.
Great customer service.
I will recommend JYL for all optical needs

한인 안경점입니다! 안경이 헐거워지고 부러지고 할때마다 찾아갔는데, 늘 친절하게 어떻게 대처하면 좋을지 전문적으로 조언해주시고, 알맞은 방법으로 안내하십니다! 괜찮은 안경테도 많고 시티 런들몰 근처에 있어 방문하기도 편했어요 🙂

The owner of the Optical Outlet is Korean. He is professional and reasonable to customers who want to repair their glasses. He also advised the right way to fix the problem in many ways. There are many qualitative glasses at this shop, and I had great satisfaction when I purchased one of those. It is very convenient to stop by as well due to the location(close to rundle mall).

If you need a pair of glasses urgent then this is the perfect place to go, and the service is good as well.

Affordable prices, and the quickest service for glasses you could get anywhere! You could pick up your new glasses in hours!

I just wish they had more stylish collection, some of the stuff there is old and out of fashion, but you could always find something nice in between.

Very friendly and helpful service. Quick turnaround and very cost effective for the quality. Got a new pair of glasses done in an hour. I also got an old pair of Ray Ban wayfarers reglazed with Essilor polarised lenses in 5 days, and were less than half the price that OPSM quoted for the same lenses.

Spec saver 가니까 안경 맞추는데 2-3주 걸린다고 해서 가게 되었는데 당일 바로 안경을 맞출 수 있어서 매우 좋았다. 급하게 안경 맞춰야할 일 있다면 강력추천.

Lauren, the Optometrist was professional, friendly, very particular with hygiene in that every piece of equipment used was carefully cleaned in my presence.
Mary, the assistant in reception, also friendly, helpful, patient in my choosing of frames, plus the processing of payment through my Health Fund.

Lauren and her colleague Sue were so professional, personable, knowledgeable and helpful. I felt right at ease and in good hands! Thanks team 🙂

Lauren is very professional and helpful.
Sue ( I didn’t see a name badge) as previously was very helpful and pleasant.
Also very patient.

Lauren basically saved my sight by picking up a serious condition and getting me to an ophthalmologist (surgeon) to have emergency surgery. The care and dedication post op has also been exceptional. My initial call was to SA Health Direct who then pushed me through to Virtual ED, then to Lauren. A brilliant service throughout and I am so very thankful.

Eye test was thorough and explanations given pitched to my knowledge level.
Lauren was courteous and options were fully discussed.
Although my eyesight hadn’t changed from last year I decided to treat myself to a new pair of glasses as the technology had improved further; there was no pressure put on me to do this.
I have been going there for my eye checks for years and would not hesitate to recommend them to others

Customer service staff was really patient and kind. The price of the glasses was also pretty reasonable. Big thanks!

Customer Service was pathetic. One item was delayed & I was asked to pick up the other. But none told me in 3 telephonic calls that I have to pay >93% of the total invoice value before collecting it. Secondly, when I showed the paid receipts when I went for collection, there was a lot of ambiguity in terms remaining value to be paid. Customer service agent was totally confused & with wrong calculations, she was insisting to pay more than the total invoice value. I was showing her the receipts but she was not willing to look at it. Finally, we decided to come back when the second frame would be available. Please note that I called up 3 hrs in advance before going with my family on the boxing day. It was an embarrassing experience for all my family & it ruined our boxing day time. Although the manager was apologetic in her call only when I narrated the episode & not before that. I would not recommend you as I associated higher customer service standards with you.

i’ve been to the Opt Shop Optometry a few times and I have had the most pleasurable experience
The staff are very knowledgeable, attentive and always cheerful
As for the selection of glasses this shop is amazing!!!
I found my pair and i am thrilled!!!
thanks girls

I came in to get some glasses, and the team at the opt shop was amazing. The girls who helped me made me feel so comfortable. I explained that I’ve been struggling to find frames that suit me because of my high cheekbones—most glasses tend to rest on my cheeks. But they listened, helped me find the perfect pair, and it was a total success!

I’m very happy!

I recently got my first pair of Miu Miu reading glasses from Opt Shop in Rundle Mall, and I couldn’t be happier! The staff were incredibly friendly and helpful, making the whole process smooth and enjoyable. My new glasses are not only stylish and comfortable but also perfectly suited to my needs. I’ve already received so many compliments! Highly recommend Opt Shop for their excellent service and fantastic range of designer eyewear.

Excellent service and experience at Opt Shop. The staff are professional, friendly and helpful. I purchased my reading glasses and then another pair of prescription glasses. They are both stylish and I get many compliments. I highly recommend Opt Shop.

Thanks to Hannah the Optometrist who did an exceptional Optical examination, it was thorough and very professional (Ps the equipment was state of the art).
Then I had the lovely Teresa front of shop organising my glasses with a minimum of fuss for a script that was a little different.
Highly professional staff ,with a prompt turnaround time for my new script from the OPT SHOP OPTOMETRY.
Very much appreciated and enjoyable experience.

Wandered in on a busy Saturday after a bad experience with a chain optometrist’s, didn’t have an appointment. Was made to feel really welcome, fixed my existing glasses free of charge, offered a thorough check up via an appointment later the same day and gave honest and helpful feedback when I decided to purchase new frames. If you want to feel welcome and appreciated avoid the chains and go to an independent like Opt Shop where they still appreciate your business and actually know what they doing – thank you Opt shop!

“I recently visited opt shop in Rundle Mall, and I had a fantastic experience. The store is well-organized, with a great selection of stylish frames and the latest eyewear trends. The staff were incredibly helpful, taking the time to guide me through the options and find the perfect pair of glasses for my face shape and style preferences. They were knowledgeable about different lens options and made sure I understood the best choices for my vision needs.