Best mental health services in Adelaide: find options near you

Dr. Keyvan Abak is deeply empathetic, kind, caring and a very safe person. I went to conventional therapy for years with little success, Keyvan helped me to change my life trajectory within four months. My results have been phenomenal. I highly recommend him to anybody seeking support, particularly with trauma related symptoms. He has a world of knowledge, wisdom and experience so I couldn’t recommend him enough.

We can’t thank Dr Keyvan Abak enough for everything they’ve done for my partner and our family. From day one, he has gone above and beyond — not just with medical care, but with genuine kindness, understanding, and support through some of the hardest times we’ve faced.

Dr Keyvan has a way of making us feel heard and safe, never rushing, always listening, and explaining everything with compassion and clarity. He has helped my partner manage so much with strength and dignity, and we honestly don’t know what we would’ve done without their care.

If you’re looking for a doctor who truly cares — not just about the condition, but the person — Dr Keyvan Abak is absolutely amazing. We’re so grateful.

Working with Dr Keyvan has been incredibly transformative and grounding. Personally, I have felt so seen throughout my journey. His philosophies are insightful and his ability in this field is unparalleled as he carefully tailors his approach to each of his clients. I would recommend him to anyone I know who is struggling with pre-existing trauma, or is searching for answers. I promise you will find them through working with him.

Dr. Keyvan has helped me through the most difficult time in my life so far. Throughout my sessions there, there were many difficult conversations but I always looked forward to our talks and his open and curious demeanour.
He took me from a man who was struggling with himself, past trauma and a broken relationship to man who is happy within himself and ready to move on through life. I cannot reccomend Dr. K enough!

I came to Dr. Keyvan Abak at one of the lowest points in my life. I was carrying deep trauma, struggling with my mental health as a man, and constantly battling the feeling that I wasn’t worthy of help, love, or even happiness. For a long time, I used substances to cope—because numbing the pain felt easier than facing it. I didnt even know I was carrying trauma until he helped me.

Dr. Keyvan changed that. From the very beginning, he listened without judgment. He gave me a safe space to speak openly—something I’d never really had before. He helped me understand the roots of my pain and guided me through it with compassion, honesty, and care.

He didn’t just treat my symptoms—he helped me rebuild my self-worth and gave me real tools to change my life. Thanks to him, I’m healing. I finally feel like I deserve to be okay.

If you’re a man struggling with trauma, addiction, or just feeling like you’re not enough, please know that help exists—and Dr. Keyvan is someone who genuinely cares and can make a difference.

Dr Keyvan was fantastic, he helped me through a very difficult time, he was easy to open up to and gave me solutions and strategies to overcome my issues both big and small. I went from borderline suicidal to feeling empowered, I can’t thank him enough.

I’ve always struggled with the stigma around men seeking therapy, but from the moment I met Dr. Keyvan, I felt completely at ease. I was struggling to cope and decided it was time for a change. He’s incredibly empathetic and made me feel like I was talking to an old friend. In a short time, he equipped me with life-changing skills that I now use every day. If you’re hesitant or struggling with the stigma like I was, I can’t recommend Dr. Keyvan enough—he truly changed my life.

A super professional organisation, really happy friendly staff and practitioners. I always felt safe and comfortable to give out my details and sensitive medical information to them and they kept me in the loop every step of the way. The Medicare rebate came through very quickly after my final appointment within 1-2 days of the report being sent. Which was nice to be able to use those funds without being out of pocket for long.

Dr Aviva Capuello hosted my appointment. I was delighted with her professionalism and ability to conduct her assessment but also listen to what I was saying and understand me. I can’t speak highly enough of her and would recommend Dr Aviva to anyone seeking professional services. I will seek to engage with her again. My experience with Akkadian has been amazing and beyond helpful.

The experience was great, the doctors were very friendly and easy to talk to which made the process less daunting. Afterwards I was very satisfied with the level of professionalism and the depth of knowledge they provided.

I had a very positive experience with Akkadian Health. My first appointment was with a lovely mental health nurse Jessica Walsh and she took me through the process and made it smooth and easy to understand, and she was supportive throughout. Then I had my psychiatrist appointment with Dr Aviva Capelluto who was wonderful. Dr Aviva guided me through the appointment and supported me emotionally and encouraged me to share my experiences, while also reminding me to be kind to myself and thanked me for sharing with her which was very nice to hear. She also set out a future plan for me with my ADHD diagnosis and guided me through the steps I need to take involving my type 1 diabetes which is hugely important and I couldn’t thank her enough for providing me with a positive experience. I was so nervous going into the appointment. But I really felt as though all bases were covered, I felt understood for once in my life and listened to. Dr Aviva had a very holistic outlook and I thank her for taking the time and for really educating me on the importance of managing co existing issues in my life along with my new diagnosis in a holistic view. Whenever I contacted the clinic I was responded to promptly and I would reccommend akkadian and especially Dr Aviva. Thank You

Incredible service. I felt so comfortable, seen and heard during both my appointments. I would 100% recommend for anyone going down the path of an adhd assessment. Dr Aviva was absolutely incredible I have so much respect for her. By far the best medical professional I have ever met. Thankyou so so much for helping me through such a hard time. So grateful!

I liased via video conference with Jessica, she was super friendly & very professional, listened to me & was very approachable. Jessica made the process very easy and was very patient with me.
Thanks Jessica, I appreciate your friendly personality & professional conduct.

Such a supportive network of people. Psychiatrist I had was extremely wonderful and I feel lighter having used their services. Easy to get in to – short wait times and experienced people who genuinely want to help. Highly recommend.

Esther gave knowledgeable information in the presentation. She is amazing speaker and very confident. Today’s presentation was very productive for me as it enhance my skills and knowledge very well…. Thanks Esther

Understanding and friendly staff.

Available for children, adolescents and adults.

Easy to locate, normally plenty of parking.

We’ve been with Connected Self for a few years now for support co ordination. Kristy is fabulous at what she does. Highly recommend

I was involved in some parent sessions and they were so insightful, helpful and gave me perspective and tools to see real positive change in how my family functions and remains its most happy and balanced. Thank you.

Brilliant – I want to know more and complete some workshops – fantastic 2 hours that went past so quick.

Well pitched and enjoyable session, that led to thought provoking and useful dialogue. Thanks.

This presentation was amazing
Esther was well spoken and knows her stuff!!

My parents met Dimitri today and a plan was put into place going forward. I was very impressed with his knowledge, professionalism and overcall care and rapport he showed towards them. He showed encouragement and empathy towards them whilst slso being able to speak the same language..a bonus. Looking forward to seeing the progres. Thsnk you Dimitri

I recently found a wonderful physios after being approved for NDIS. I tried 2 physios at different Health Centres who didn’t understand my autoimmune disorder I found Andrew at PhysioInq who is amazing. So pleased

We would like to thank Brett Hayes for all his wonderful help with my husband Greg.
Brett has been my husband’s physio for over 12mths. He is very professional, friendly and we’ve had a lot of laughs.
Wish we could take him to QLD with us.
Also like to thank Ashlyn and Hayley.
Greg and Alicia Bond

We have been seeing Dimitri for about 2 years now. Our son has achieved so much during his Physiotherapy appointments. Dimitri is incredibly kind, knowledgeable and professional. He took the time to learn our son’s likes and dislikes along with completing necessary assessments to create the best plan for his development. Dimitri offers the ability to engage with our son to achieve the best outcome, while keeping our sessions fun and positive. Offering suggestions and exercises for us to do outside of our sessions, to assist with development.

I have been, receiving physical therapy from Physio Inc recently. I have enjoyed my experience. I have felt supported in all areas of support required. If you need Allied Health support. I recommend this provider. They are friendly and very professional. Excellent experience.

I had a major stroke around 12 years ago. As a result, my right side is weak and I have difficulty walking. David from Physio Inq has been working with me, and giving me exercises regularly for around 8 months. As a result, my legs are stronger and I am walking better without any pain. I am still continuing to improve!

I can only say how amazing Dim is. Dim sees two of my boys both with ASD ADHD and they have come in leaps and bounds with his support. Dim can be flexible from support for gross motor skills to fine motor skills and he’s value for money as not only is he these joys physio he’s like their mentor all in one. Having that speaks volumes and why we don’t want to lose him even though they’ve progressed so much they probably don’t have to see him as often, but we keep pivoting the goals and with his mentorship included for young boys is worth more then changing supports and trying something new. Outstanding service, great report writing skills and value for money… oh I should say he is Adelaide based incase you’re reading this somewhere else

I can confidently say this practice is the best I’ve ever experienced. While the reception staff are wonderful, Dana is truly exceptional. She has made a profound impact on my life, and I am immensely grateful to have found her. Dana has created a supportive and safe environment for me, and the progress I’ve made in such a short period of time is so incredible. Thank you Dana – please never leave!!!!

Had my first session today with Dr Andrea she is such a wonderful person to talk too and I’m looking forward to my future sessions with her. Highly recommended

A very professional and friendly psychology office. Psychologist Vicky is wonderful.

I’ve been going to Better Self Psychology for over a year now. My psychologist was amazing but the practice’s cancellation policy is not fair. Im unwell with covid and needed to reschedule my appointment – called before the 24 hr cancellation period and nobody answered. Called again a few hours later again no answer so left a message. By the time they called back they told me I’d be charged a fee for not letting them know within the 24 hour policy despite me explaining I’m unwell and despite the fact I was rescheduling and not cancelling. I won’t be back unfortunately, as I think this is really unfair. Quite a shame as my psych was brilliant ☹️

Very helpful for my child who was not feeling confident reading, we had one session and did the exercises and one month later they are reading for pleasure for the first time. It is a joy to behold. Highly recommend approaching the team for assistance if you are experiencing similar issues.

We highly recommend this practice for their professional skills, caring and personable approach. Our fifteen year old son was given exactly the direction he desperately needed at a time all hope seemed lost. Almost a year later he is now on his feet with a secure network of support, looking forward to a positive future. Sincerest thankyou to all of you.

I’ve been seeing Kathryn Heffernan for three years now. Her empathy, humour, and intelligence are second to none – she is just brilliant!

I recently visited the urgent mental health care centre on Grenfell st after receiving a recommendation from life line.

I was an absolute mess when I arrived but was met by compassionate, understanding, diligent and informative staff, who really validated what I was going through. They made me feel as safe, calm and reassured as they possibly could.

If you’re suffering from a mental health crisis in Adelaide I strongly recommend this centre over visiting an emergency room initially. They will help you get a clearer picture of the care you need and how to go about getting it.

Could not speak more highly of the punctual, high quality, lived experience informed, and empathetic care my girlfriend and I received when I took her there when she was in crisis. We were seen by a nurse and lived experience carer within 15 minutes, for better and more empathetic care than I’ve seen from ED or ambulance staff. They attended to all medical and legal concerns professionally, which allayed all of my girlfriend’s fears about coming here. The clinician we saw was so lovely, she helped my girlfriend open up like I’ve rarely seen her do. The benefits we both got from just a few hours in the middle of the night were incredible. This place is perfect

I came here one night in a state of panic due to stress from a family member. The staff were very friendly and offered me snacks and other amenities. I did have to wait a while to talk to a therapist because there was a change over of shift (11pm). I do not remember the name of the therapist that saw me (she was in an electric wheelchair) but she was empathetic and helped me out greatly with the difficulty that I was going through with. I hope this place is able to get more funding.

I accessed this service after witnessing a traumatic event. I needed mental health support and someone to talk to. I cannot speak highly enough of the team at UMHCC.

From the moment I arrived I felt warmth, care and that I was going to be listened to. The process was explained to me in relation to who I would see such as a peer worker, mental health nurse, clinical social worker and a Dr if needed. It was also explained what the service provided i.e. talk therapy.

I was provided with timely support and relevant, helpful information and services I can access when needed. The follow up phone calls are also greatly appreciated. This is a brilliant service. Thank you to everyone from the team who I had contact with on Sunday afternoon/night 15/6.

Cannot say enough good things about this facility. Needed advice on how to respond to a psychiatric episode that happened out of the blue. I walked in off the street without an appointment. They listened patiently and put everything in perspective for me, and suggested measures I might take to get back to normal. Thankyou …

Me and my partner came to use their services, it went like usual but the team took my partners puffer to put in the medicine cabinet and failed to give it back when we left. Accidents happen, but he called to inquire and was told he would have to make his way to Adelaide. (1 hour train ride, 30 minute walk) The following night, he was experiencing extreme breathing difficulties and we are not in the financial position to buy another puffer. I called them up to ask if they could organize a cab charge or any form of him getting there for his life-saving medication, and was told; “sorry, it will have to be via ambulance.”

So i have to wait for my partner to have an asthma attack, risk passing away, and THEN pay possibly thousands for the ambulance costs? (We are teenagers living out of care of parents, ambulance cover isnt even an option for us.)

Paying the price of negligence is pretty dissapointing from a place i had such a otherwise good experience at.

Entirely misrepresented as a “urgent mental health care centre.” The fact SA health endorses it, and the triage line encourages people in strife to go there is a joke. From the get go the staff were blunt, emotionless and seemingly poorly trained. After being taken to and essentially abandoned in their lounge space that is supposed to be “comforting” and “relaxing” when in fact it is heinously decorated with surface level, run-of-the-mill motivational quote posters better suited for a classroom or yoga studio. Staff were more than happy to just sit and observe with disgusted and judgemental faces whilst I sat there in a clearly distraught state. The “support person” you get to speak too, whilst very nice, unlike her colleagues, was again clearly extremely under qualified. The “help” I recieved was being forced once again to repeat the events leading up to coming there, being told that yes that does seem tough and getting offered and juice. Beyond being a terrible and unsettling place they make their attempt to hide this fact plainly obvious by littering pamphlets all over the place suggesting people place their feedback on their own private portal. Not only does this conceal the truth of the the fact the service is unequipped to deal with “urgent mental health” from the public. From what I have seen in other reviews this feedback is ignored, not followed up on. I think this is a dodgy tactic from a place endorsed by our public health system to avoid dealing with the actual crisis in mental health support in our community. I do believe there is a place for a centre like this, but serious investment needs to made in order for it to be an effective service. Rather than left as a poorly funded, managed and staffed facility acting as a facade for accessible mental healthcare.

Bluesky is phenomenal, The staff and Practitioners are incredible, expertly trained, supportive, warm, professional, but most of all genuine. They connect like no others, you feel safe and cared about from the start and that goes on far beyond the appointments. Above all else they want to sincerely help and see you prosper and will go out of their way to make this possible. Many years of gratitude for Bluesky and Simon, without I’d be lost. Thank you.

Should you looking for a psychologist that really listens and helps you to navigated the challenges that come your way, the choices and lets not forget the consequences that comes with these challenges and choices.

I can’t recommend BluSky Psychology highly enough. From the moment I walked in, I met with warmth, professionalism, and a genuine sense of care. So, so knowledgeable, attentive, and skilled at creating a safe and supportive environment.

My therapist took the time to truly understand my experiences and tailored and continues to tailor sessions to meet my specific needs and guide me through many challenges in this every changing world. The guidance has been and continues to be life-changing—helping me build confidence, manage my emotions and gain a much deeper understanding of myself.

BluSky isn’t just a practice—it’s a place of healing and growth so i can live my best lives.

If you’re looking for compassionate, effective, and client-focused psychological support, this is the place to go.

I have been seeing Simon for a number of years and he has assisted me greatly in all aspects of my life. I would highly recommend him.

I highly recommend Rosette Chan! Very down to earth and her sessions have made such a positive difference to my life. Thank you!!

The BlueSky team have all been incredible in their support and flexibility during the time I’ve been a client there. Kelsi is a phenomenal psychologist who balances her impressive skills and knowledge with genuine compassion and empathy. She is, without question, the best counsellor I have ever worked with. The reception staff are also always friendly, accommodating, and organised. I would vocally and enthusiastically recommend this clinic to anyone who is hoping to feel genuinely supported throughout their counselling journey.

Had been seeing Rachel for a while. The last session I had with her was awful. I walked out and burst out crying..Not the outcome you should have after seeing someone that’s meant to help. She pretty much got up and dismissed me out of her room. I asked when I should book to see her again and she dismissed me rudely twice. Then I get a message my next appointment has been cancelled by her. Don’t bother wasting your time with this psychologist . I saw a great psychologist there at blue sky before and she was awesome but then moved to sterling. They are a great group of people and talented psychologists. Just don’t book in with Rachel

Rip offs the amount charged for help with any mental health now is an absolute joke like everyone wants 200 to 300 bucks in a god damn cost of living crisis this is pathetic no wonder suicide in men is on the rise

I am currently here getting my anti-depressants changed, and I woke up this morning with my head throbbing as it is the second day without my previous anti-depressants. Unfortunately I had my throbbing head during handover and I was told to leave the medication window. For some reason a woman who was ahead of me got seen to during handover and she was whinging because she didn’t have fresh towels for her shower before going to an appointment. I wasn’t given the opportunity to say anything at all. What kind of a hospital is this?!?

Edit: after providing my phone number, I have yet to receive a phone call.

Recently had a close associate stay here for 3 weeks. Extremely happy with the service provided. All staff members showed integrity, professionalism and genuine care for the patients. The structure, activities, doctors and facilities were able to make significant improvements in the health of the patients. Highly recommended.

I have sat on this for months, it’s time to share my experiences.
On a late shift 2 nurses ‘looking’ after us, I was walking to the nurses station and could hear shouting, it was the male nurse screaming at the 8 month pregnant nurse, cowering in the corner. I distracted him so she could leave. This triggered my ptsd enormously.
The next night 2 patients were locked inside after the fire alarm went off because the nurses had not followed procedures.
Some days later I was belittled by a night nurse.
I informed nursing administration that I was financially embarrassed due to having to seek extra psychological support outside of the hospital. It was agreed they would cover 2 sessions = $500, I was discharged, no payment was sent to me.
After chasing them several times I was eventually sent a cheque for$200!!
Upon reflection this amount was a complete insult after all that I was subjected to.
Unfortunately we only have 1 private psych hospital in SA, I would definitely be going elsewhere if I could.
It has to be said that on the whole the nursing staff were supportive and professional

I was a detox patient in the Torrens ward February 2021.
I found the nurses and staff very friendly, caring and uplifting. I felt safe and very well cared for. They went out of their way to make me feel comfortable. They are so flat out busy but always had time for a chat. They listened to my story or worries and then gave me good advice and encouraged me.
Also the ladies in charge of the group sessions and relaxation/meditation practices in Group room 1 were happy to accommodate my needs/wishes (gym), followed up when I felt down after a session and spent extra time giving me tips for meditation/relaxation apps & websites available to continue this great practice after discharge.
Dr. Kelly is very professional. His advice was concise and helpful. I felt that the treatment process was done very well and that I didn’t have to spend more time in the facility than absolutely necessary with the best possible outcome achieved.
Many thanks to all of you.

I have been going in and out for sometime now and I am actually doing really well due to the admissions. I have found the staff to be caring and understanding. Not every admission has gone with out a flaw. That is to be expected because no two people are the same so therefore no two nurses are the same. I have received good medical treatment and very caring staff.
I would have one thing to say on the negative is the smoking area although outside has a blower above the door when people go out and come in. The only job that does is to blow the smoke back inside the hospital. The nurses station and the hallway is always smelling of smoke. A simple solution is to put an extractor fan inside that lounge area which would stop the smoke escaping to other areas of the hospital. It’s not a healthy area to be in when you use a cpap.
That is the only gripe I have. The facilities and staff are of a high standard.

I was here 4 I came I as public Medicare customers. Free customer as I couldn’t afford it. I don’t understand why people diss this place. The treatment the food the activities plus daily therapy.

Not sure where the problem is

Currently undergoing TMS (outpatient) and would rate my experience quite highly. Everyone has been supportive, friendly and welcoming. Everything organised and running on time.

I would like to respectfully share some important feedback regarding the staff at NCMH. This centre plays a vital role in supporting individuals with mental health challenges, and therefore, it is essential that all staff members maintain a calm, polite, respectful, and patient attitude at all times.

During my visit, I observed that staff appeared lacked the level of calmness and empathy that is critical in this environment. I would also like to gently emphasize the importance of showing the same level of respect and understanding to carers. Carers play a crucial role in the lives of people living with mental health disabilities — they provide ongoing support, care, and stability, often under challenging circumstances.

It is important that carers feel acknowledged, supported, and treated with dignity when they interact with service providers. Their contributions should never be overlooked.

I sincerely hope this feedback is taken constructively and that staff training and expectations reflect the importance of respectful and compassionate communication — not only with clients but also with their carers.

Thank you for your continued efforts in supporting mental health. With small improvements in staff conduct, the overall experience for clients and carers alike can be greatly enhanced.

I personally cannot thank the Receptionist at the front desk enough for her assistance today Tuesday 11 March. The Receptionist listens and sends a message to Dr Condon.
I received a phone call back a few hours later with positive news.

I felt heard and supported and that I matter.
I was diagnosed with adhd 2024 at the age of 54.
Having access to Northern community mental health services is great. And knowing I won’t be judged and I will be heard & supported means a great deal to me. Extremely grateful for this.

Matt very confidently told me I would get something out of this service, told me he would have someone contact me and I even called and asked to speak to him. The admin lady passed on a message and I never heard from anyone at this place again. These people should not be in this line of work.

I don’t think this service is always given a fair shake. If you are open and honest and clear about your goals but it helps that you find out what you want and need within yourselves as nobody can read our minds do this they will connect you to great services and work with you with where your at sure there’s always room for Improvement no service is perfect but neither are we but i think instead of complaining be straight with them not but not aggressive and my experience is they will always listen. Truly these are beautiful people who do really care they have an amazing DBT Road maps program that really helped me with Borderline Personality Disorder iand Bipolar Disorder even though its not catered specifically for Bipolar my dream and hope is that one day this will be a reality as i truly believe Bipolar needs more therapeutic approaches and DBT and NMHS has helped me so much with that it has helped talking in a group bouncing ideas and reflections off each other and growing as a group. We look at our vulnerabilitys thoughts emotions how to handle when our emotions get out of control and flip our side so to speak strategies to challenge our thoughts and mindfulness exercises and self compassion to help us through and so much more its been particularly helpful to me as I’m immensely self critical and self concious and I haven’t completed it yet so there more to come but I’m so much happier and more confident and my social skills have improved so much through it.

Go easy also on yourselves don’t rush ahead on your goals Go step by step moment by moment they will work with you where your at. I love these people so much Please Give them positive and helpful feedback because if you want a garden to grow even more beautiful you it is essential to water it take care of it maintain it it not neglect or trample it. Inspire and show love and care to yourselves and each other I think is key to betterment. Thanks so much. Love to All.

if you actually need or want help they will have nothing to do with you. You sit through what feels like an interrogation with social workers for them to give you generic helpline numbers and thats it cya later. The place would be better off closing to not waste tax payers time and money.

This place needs to be investigated in all aspects. Everyone you will come across there have the same attitude. They don’t care.
They will make you feel even more worthless than you already do. And you’ll get no support at all from anyone there. Honestly why even have a community mental health service if you are not going to help, even my GP is disgusted with their lack of support. He has tried to get me help there so many times but I am always discharged by them having recieved no service
Editing this 1 year on. After writing to the premier and health minister about the lack of mental health supports and after months of them investigating northern community mental health told the health minister they would see me and do an assessment. I have this in writing. I was told I just needed to go back to my gp and get another referral. Personally handed it in to them and was told I would be gaurenteed an appointment. 7 weeks later I still hadn’t heard. When I called they told me they rejected the referral and pretended they did not know about the correspondence from the health minister. Now I have the health minister and the office of the Chief psychiatrist involved again. Seriously this place should be shut down, or sack every single person there and employ people who are not going to mess with people who need mental help

Dr. Young is lovely, she’s super friendly and easy to talk to. I’ve only seen her once so far but she is by far my favourite psychiatrist I’ve seen. The receptionist I spoke to was also very nice and tried to make me feel at ease when I called up feeling guilty about not saying everything in my first session. If you get to choose who you see, I definitely recommend Dr. Young.

If you are lucky enough to be seen by HS, then you are in good hands. This place has saved my son (CC) many times. The team are very friendly and professional.. they know exactly how to go about treating you & who to refer you to. The psychiatrists, especially Professor Schubert is a godsend. The sweetest most caring man. You know you’ve won the (medical) lottery, if you’re seen by him.
Worthy of 100 stars. Places like Headspace are absolutely crucial in the community and must have the funding to continue their vital work.. God bless you all.

headspace Adelaide is a fantastic place. It’s extremely accommodating, welcoming, accepting, and, above all, free, if you’re a young person going through mental health issues and have been referred to them. Trust them. They’ll take care of you.

If you’re waiting for an appointment to be scheduled, don’t hesitate to call. This is especially important if you’ve arranged this for your son or daughter. They will note in the summary to the GP that the appointments were not organized by the mother. There’s often a tendency to shame mothers in these situations.

Additionally, I want to clarify that I fully support the LGBTQIA+ community. I accept my children for who they are and encourage them to be their true selves. It was unfair to portray me as a hater.

Consult on phone came across as uncaring as she kept referring to we have a time limit for this call repeatedly and no actual listening of my family’s situation. Was rude and overtalked me.

Very respectful and feel very accepted and it’s a calming experience

Cancelled my partners first appointment that we had to wait 2 weeks for with an hours notice and didn’t call back for two weeks. Called them again and they said we’ll get back to you. Poor customer service and clearly aren’t willing to help. What if the reason for going there in the first place was more life-threatening? This negligence could have serious consequences. Disgusting.

Never in my history of therapy have I experienced such an aggressive questioning in the first session of why I’m trying to get help. The therapist minimized my needs by saying that there were other individuals that also needed this support, which implied that coming to headspace was a waste of my time. I have waited 4 weeks to get help and this is the response I get? Glad to say I’m not coming back here any time soon.