Pullman Adelaide

Another wonderful stay at Pullman Adelaide where the staff are fantastic, the rooms are modern, clean and well appointed, very central location, the bar is great, and the buffet breakfast is excellent. I am especially grateful for the gluten free station and toaster at breakfast and all the clearly labelled options. I am very impressed with this hotel and will return next time I'm in Adelaide.

Had a great stay in this hotel. Room size was good, clean and all facilities available. Reception and concierge were helpful and always available to give directions and advice. Breakfast was a good mix (something for everyone) and very well cooked. Coffe was slow at times when ordered. Lounge bar and reception good. Good central location, would stay here again.

Location is great and hotel reception is professional and well presented. Breakfast buffet was accommodating and good, especially coffee and omelette staff. However, some aspects need improvement. Room service staff and resturant staff attendance and presentation. Missing or broken amenities, missing cutlery for room service. We dropped a fork whilst dining and even though the staff nearby saw this, we had to ask for a replacement.

The location is great. Rooms are nice and comfortable. The only thing I missed was a human touch. No one smiles at Parc the restaurant. Its looks like everything is a job and no emotions. It's all business. A smile would be nice. And the room shower gel was not a shower gel but a hand wash which we realised on the second last day of the trip. Hotel is good but need to learn how to be not robotic.

Excellent experience for a one night family Father’s Day staycation. Staff wee really pleasant and well presented. The hotel was clean and comfortable. The only issue we had was that there was no white wine in our mini bar. We notified reception immediately who said they would note it. The wine was not replaced. After check out where again I informed them of the issue, we travelled home and I received a phone call questioning if we had consumed the wine. I explained the situation which was accepted. All together though it was a very good stay and experience.

Was my first time staying at the Pullman Hotel and Karl who was on reception was absolutely amazing. So welcoming and kind. The hotel room itself was clean, and the bed was super cosy. Defiantly will be recommending people to stay and will be staying again myself.

I booked via a third party site a very good deal of $200 a night for a couple, inclusive of breakfast, parking and late check-out. Given the cost of parking ($35 a day) and the breakfast, this meant a relatively cheap price for the room itself.|On arrival I was disappointed that, for a 5 star hotel, there was no assistance with luggage from the car to Reception, or from Reception to the room. I was given incorrect information about the off-site parking (needing a new ticket each day, not multiple day use of one ticket as I was advised), but I read the information provided so that didn't become an embarrassing problem on exiting the carpark on the last day.|The room was spacious, comfortable and clean. Our 'City View' was of the nearby multi-storey carpark (I was on Level 6), but presumably the upper floors have better views. The usual Accor 'pillow menu' ensured a good night sleep. The mini-bar had the usual excessively-priced contents, but there is a supermarket 100m to the west, and a 'pub' hotel 50m to the south. Tip - the use of the Keurig/ Nespresso pods in the room costs extra. The powdered coffee doesn't.|The breakfast was (for Westerners) outstanding, with a huge choice, which staff managed to keep warm (for the appropriate dishes) without the food becoming dry or stale. One problem was the egg station isn't manned and it takes forever (about 20 minutes) to get your fried eggs or omlette. On the second morning my self-written order was still sitting on the counter when I left (still eggless) when I had completed dining 30 minutes after putting the order on the counter. However, the poached eggs in the chaffing dish were eggcellent, as was the scrambled eggs on the first morning (not available on the second morning).|The breakfast food was well-labelled, allowing those with religious considerations appropriate choices (although on reflection, I don’t recall seeing margarine, just butter). For diabetics, non-sugar sweetener is provided.|Asian guests would find the breakfast food offerings very unsatisfactory - not even any rice porridge, let alone any fried noodles.|The room bathroom was spacious and clean, and additional towels were provided promptly when requested. Asian and European guests may be disappointed by the lack of a bidet facility for the toilet.|Guest Services was very prompt and efficient - when we requested the room be serviced while we were at breakfast, the cleaner and trolley were arriving at our door as we walked out 1 minute later.|Overall, a very pleasant and relaxing experience.