Statewide Appliance Spares

I absolutely love Statewide Appliance Spares. Their website was extremely easy to navigate and find the spare part I needed by easily putting in the part number via their search bar. Time for delivery was exceptionally fast and I was kept in the loop the entire time. Their after sales service was outstanding when I required a little extra support after buying from them. And now, I will tell anyone that will listen how great my experience was with them, and they will be my first port of call for anything parts related that I require in the future. Thanks Statewide Appliance Spares.

I have had nothing but positive experiences with statewide appliances. I live in Victoria and needed to order some parts for my stove top. All of the staff were amazing, communicating to me through email. When the products arrived I ran into a problem, so reached out via email, the team got back to me straight away and gave me some tips for the installation,( which worked) . Well done On the exceptional customer service you provided and the timely manner in which you send orders. I would highly recommendStatewide appliance spares .

Early one Saturday morning the wife tells me that the washing machine rubber gasket is playing up and we will need to buy a new machine. I have a look and the gasket is fine and it's the spring that has failed. A quick web search brings up these guys and the part number. I drive in and have lost the page on my phone. The young gentleman was super patient and looks it up for me and promptly brings one out. 10 minutes after getting home the machine is working again! Grateful that Statewide Appliance Spares facilitates easy access to spare parts. 100% recommend!

Wonderful business, just happened to visit whilst they were decorating for their 40th birthday as a business. The staff were so inviting, friendly and helpful and it made the visit very enjoyable. The staff are testament to the business and its longevity. Was easy to source the spare part I needed and at a great price, highly recommend this place.

I had ordered a part (confirmed the correct part number over the phone). Unfortunately, honest advise and mistake was given and the wrong part was ordered. I contacted them regarding issue, and the situation was rectified extremely fast at no cost to myself (and they allowed me to keep the incorrect part). New invoice (with zero dollars as they did not charge me anything for replacement or postage) was billed, and new part is on its way. So although, initial interaction caused the wrong part to be order, I am giving them 5 stars and I revisited the site to leave this comment as I am very pleased with the resolution by Ray. I am awaiting for delivery of correct item (but I don't foresee any issues based on the prompt resolution). Also, the initial interaction I had with Ray over the phone when I was confirming part number was top notch (just unfortunate we got the left/right leg stand for my TV stand incorrect). He was very professional and courtesy.

Just wanted to give a big shout out to the team at Statewide Appliances for their excellent customer service. I ordered a replacement part, only to then find we already had a spare at home. The team at Statewide Appliances were able to easily cancel my order and process a refund so quickly and efficiently, and were a pleasure to deal with. Thank you so much, from a happy and returning customer.

Great service from Statewide Appliance Spares. I had spent quite a while trying to get a new draw for my dishwasher, but once i rang this company in SA, I had my draw within a week in QLD. Great service, very friendly and helpful over the phone. thanks guys. Elizabeth