Fishbank Bar & Grill

TL;DR: Beautiful decor and good food, but service left a lot to be desired. We had high hopes for our evening, but it turned out to be a mixed experience. Starting with the positives: the booking website is straightforward and easy to use. You can specify the occasion and dietary requirements, and even upload a photo of yourself, which, as the website claims, should help the staff identify and greet you upon arrival. However, this promise fell short. Not only did they fail to recognise us or acknowledge my wife’s birthday (which I had noted on the booking page), but it was clear they hadn’t read any of the details we provided, which raises concerns about whether dietary requirements are being noted either. When we arrived, we were seated fairly quickly but waited for around 10 minutes without any service – not even a food menu. Eventually, the manager approached and asked what the occasion was, proving that our booking notes had gone unread. I then asked our waiter for more information about the "feed me" menu options, and to my surprise, he wasn't familiar with the choices and had to consult the manager. As for the food, it was good overall, though not outstanding. We chose the "feed me" option and particularly enjoyed the brisket, which was tender and full of flavour. However, we were disappointed with the XO sauce dish – advertised as featuring abalone but, oddly, had none. This dish left us feeling let down given the high expectations set by the manager's description. During the extended periods we were left unattended, we couldn’t help but observe the experience of other tables around us, and it became evident that our table wasn’t alone in facing service issues. For example, one table was asked about their water preference twice, and they were later served the wrong bottle of wine. Another couple waited over 30 minutes before asking the manager if a waiter was assigned to their table; it then took them even longer to get their drinks. When their food finally arrived, it was incorrect, and the manager had to re-verify their order. Their frustration was obvious. The quirkiest moment we saw was when a waiter placed two salad bowls directly on a couple’s dinner plates, leaving them to eat from the bowls instead of transferring the salad onto the plates first – certainly not what you expect from a restaurant of this calibre. Please don’t think we’re overly critical; these observations were simply hard to miss given the amount of time we waited without service. Despite the disorganised service, we did enjoy the evening in the sense that we had good company and liked the ambience and some of the dishes. That said, I’m not sure other diners could say the same. For a $200 meal, I was hoping for a more polished experience, particularly with service. It’s an experience we won’t forget, but unfortunately, not one we’re keen to repeat.

木曜のハッピーアワーとディナーで利用しました。ハッピーアワーは盛況でした。牡蠣1つ3ドルはお得でした。そしてとても美味しかったです。 ディナーも取ることにしたところ、別の席に案内してくれました。デーブルも大きくて良かったです。 2名で前菜1品とメイン1品、付け合せ1品でお腹いっぱいになりました。 トイレが斬新でした。昔の銀行だったとかで、金庫があったところなのかな。

I was Adelaide with mum and sister for girls weekend and very happy we chose this place for dinner on our last night. We fell in love with the ambience and loved hearing about the history of the building and how it was once a bank. The food was also all amazing and service impeccable, a must visit for all seafood lovers

Amazing place to dine at for seafood! Their sashimi and shellfish were fresh and delectable. The extensive menu caters to every taste bud, featuring fresh catch, steak, and vegetarian options. We had the tomahawk special which was well worth the price and cooked perfectly! Another personal favourite was the curry and fried chicken. Prices remain surprisingly reasonable considering the high-quality ingredients and lavish surroundings.

We went out here for dinner 2 weeks ago We thoughly enjoyed the whole experience The menu is quite varied with a lot of choices for seafood , but also many other options, steak , pork belly. Wait staff super attentive and knowledgeable explaining all dishes Chef Jin and his crew were on point , carpaccio, crudo , prawn toast , lobster roll , oyster were an absolute stand out. Definitely worth a look for food atmosphere, a great customer service experience and excellent food and wine options. We will be back. Cheers

Celebrating our wedding anniversary. I found this restaurant, and it doesn't disappoint. Our bill was a whopping $400+ though, but all I can say was well worth it.. we all enjoyed the ambience, and the food also the service were exceptional. We all had a posh dining experience.

Fishbank came highly recommended and it did not disappoint! From the second you enter the large doors you’re greeted warmly, seated and waited on consistently. Staff were highly attentive, managing to time their visits to your table perfectly. Staff recommendations for wine pairings and meal preferences were right on the money, and both the food and drinks worked perfectly. My partner’s favourite dish was the prawn and chicken salad followed closely by the Flathead tartare. My favourite dish was the Barramundi by a country mile. One of the most enjoyable experiences we’ve had in a restaurant to date - Thanks to all the staff, and our compliments to the chefs! We will be back very soon!