Animal Travel

Joe was incredibly helpful. He was authentic and honest and did not try and rip me off. He went above and beyond to provide me with the best rate and provided me with a lot of detail and information needed to make any pet owner feel comfortable in their decision to transport their pet!

Thank you so much for the entire team at Animal Travel for arranging the safe arrival of our new addition during the busiest time of the year at short notice. The process was easy and I was promptly informed of any necessary changes due to flights etc. My little guy was well careful foe along the way and arrived happy and content.

Both Ian & Kathie worked closely with me to secure a flight and ensure our new puppy was safely delivered from Toowoomba to Adelaide. Their prices were great and service was very personable. The crate provided is sturdy too! Pup arrived happy considering the long journey 🙂 Highly recommend!

Edited due to reading all other reviews Obviously, I must have caught this company at a bad time. They were moving (I think?) so may have been a stressful situation for them. The team were very friendly, and our cat arrived safely. I can't give 5 stars as communication at the time was poor. Going by all the other reviews, this hasn't been an issue before or since. I can only hope my experience was a one off. All in all, a great service. Very affordable and friendly. Cat got where he needed to go. But that's where the positives end. I was promised emails/texts providing quotes, flight updates, addresses etc, but had to call and follow up each and every time. Not once was a promised follow up actually delivered. Paid $125 for a comfort stop, which I assume took place, but no update was provided. Flight delays which are not the fault of this company, meant our cat was crated for 12 hours. An update during the comfort stop would have been appreciated. We also had to check flights for delays because Animal Travel services stop at booking.

After having horrible issues with Jetpets cancelling only a few hours before our new puppy’s flight. My partner and I were contacting every interstate pet transport company only to have the same ‘and wait for our email’ reply. When I called Animal Travel, I spoke to Jeff and instantly he was a cut above the rest.
Jeff was proactive and his communication and honest knowledge was like no other. Because of Jeff we were able to rebook our puppy’s flight through him and get her flown down to Melbourne with and hours notice. I can’t express how grateful I am for Jeff and all the others at Animal Travel.

The animals travel team were great help in the transport of my pet. Very quick and diligent communication and happily talked me through the process to make it as comfortable as possible for my pet. Would definitely use again if needed

5 stars is not enough. Thank you so much Animal Travel for getting through all the challenges and hurdles thrown at you to deliver our newest family member. Your communication and attention to all the details were beyond amazing and you really cared about getting the job done right. I can't recommend you enough to everyone, I even think the breeder I used is going to be recommending you to future clients from this .