Norman Waterhouse Lawyers

As a first-time unit purchaser, working with Yuliya from Norman Waterhouse made what could have been a daunting process much more manageable. Right from the start, Yuliya demonstrated professionalism, deep knowledge, and genuine care for ensuring that I understood each legal step. What stood out most was her clarity in communication—she explained all the contractual terms, strata title details, settlement paperwork and legal obligations without assuming prior experience. Whenever I had questions (which was often), she responded promptly, patiently, and in a way that made sense. Her attention to detail meant nothing was overlooked; from checking compliance issues to ensuring paperwork was lodged correctly, she handled everything thoroughly. I also appreciated how she kept me informed throughout: when certain documents were delayed, when council approvals were needed, and what my responsibilities were at each stage. That transparency reduced a lot of anxiety for me as a first home buyer. On the cost side, I felt that the fees were reasonable for the level of service and expertise provided. There were no surprises, and any potential costs or legal hurdles were disclosed up front. Overall, Yuliya provided a calm, solutions-oriented conveyancing service. She helped the process move smoothly, and I felt confident that I was in good hands. I would highly recommend her to anyone purchasing property — especially first home buyers who benefit from someone who guides and reassures every step of the way.

Exceptional team. I have worked with the team for significant property transactions, complex commercial contracts, M&A work, due diligence, tax advice, AFSL requirements and more. Highly recommended.

Front of house staff at Norman Waterhouse were terrific, but unfortunately the solicitor, only called to say he was not interested and did not offer an alternative within NW and then hung up. Poor communication skills.

I work and deal with Isabelle and Greg - I could not ask for better lawyers. Their support and guidance is amazing . They understand commercial and IP law on the international sphere better than most in the Australia. I am very grateful for the assistance and help I have and will continue to receive from them.

This firm was not effective or accountable in its work. Presuming it's dues over and above effort or results

A dystopian hell scape.

Very underwhelmed with the service, or lack of to date.