rush karaoke

I visited this Korean-style karaoke in Adelaide yesterday and was very disappointed. In the past, karaoke systems allowed us to select songs easily with a remote, queue the next songs, and even skip instrumentals to make the best use of the time. However, now the system has been replaced with a very inefficient and inconvenient process. You must first connect to the venue’s WiFi, then open YouTube on your phone, and cast it to the TV in the room. There is no option to skip the instrumental, and on top of that, YouTube ads interrupt the experience and waste the paid time. The TV also did not display the remaining time, so we had no idea when our session would finish. To make matters worse, one of the two microphones provided simply did not work at all. For $24 per hour, this felt like a complete waste of money. Honestly, you could buy a karaoke machine and connect it to your own TV with YouTube at home for a better experience. So we were so upset that we left the place halfway through the song without finishing it. This setup feels like the business is cutting corners at the expense of customers, and it comes across as very unfair and unethical. I do not recommend this place — it is not worth the time or money. Don’t exploit customers by running your business in such a deceptive way >:(

애들레이드에서 유일하게 가는 노래방이에요... 방도 넓고, 예약도 되고, 가격도 다른 곳과 비교했을때 나쁘지 않은 것 같아요.

The place itself is actually good, but the reception guy completely ruined the experience for us. He was extremely rude and unprofessional from the start. Instead of welcoming us and politely explaining the rules, he spoke with a bad attitude and made us feel unwelcome. All he had to do was explain things in a respectful way, but he chose to spread negativity toward me and my friends. It’s really disappointing because we were looking forward to enjoying our time, but his behaviour made us feel very uncomfortable. Customer service like this is unacceptable. I wish I could give this review zero stars just because of how poorly we were treated.

The receptionist needs to join CUSTOMER SERVICE COURSE, we knew that being late was our fault but you guys don't need to react like it is all your fault, not us. We did call you to change the time but no one even answered the phone. However, to have a good customer service, you don't have to yell at customer like you normally do, it's so rude and unprofessional.

Great experience and open until late. Youtube choice has most of the songs i want to sing. Like it and will go back again.

Same vibes as a coin karaoke at really good price per person. Staff are nice and helpful and let you sing your heart out. Custom range of songs bc you can cast from your phone on youtube

Nice place to enjoy karaoke. I go here every week and it’s cheap. With that price, I think everything is good. If you ever go to karaoke place we normally go in Asia, it’s actually the same style. I do prefer youtube than the book as I can get the new song. The service is great and the staffs are really helpful. Just read the instructions and you’ll easily know what to do with the system. If you want a fun and enjoyable karaoke night with friends, I think Rush is the right place.