Koala Car Rentals
📍 Car rental companies in Adelaide
Koala Car Rentals offers a fantastic solution for short-term vehicle needs. Their pricing is consistently competitive, making them a budget-friendly choice for many. It appears their focus is on providing a straightforward rental experience, offering a no-fuss approach that appeals to customers seeking a simple and reliable service. The customer service seems to prioritize efficiency and a pleasant interaction.
A key strength appears to be their flexibility when dealing with unexpected circumstances. Their willingness to adjust rental durations and provide assistance in urgent situations demonstrates a commitment to customer satisfaction. While unforeseen mechanical issues can arise with any vehicle, their handling of such events suggests a proactive effort to resolve problems and ensure a positive rental journey, providing a good level of peace of mind.
Information about car rental company in Adelaide - Koala Car Rentals
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
Customer Reviews
Koala Car Rentals has a rating of 4.1 out of 5 based on over 63 reviews on Google
Very pleased with the reasonable price, friendly service and all round professionalism we experienced today. Real no nonsense, old fashioned business. If we need to rent a car in future we will definitely use Koala car rentals. Thanks very much guys.
One of the most affordable in Adelaide!! These guys helped me out last minute and were very flexible with me as I had to end up renting the car longer. Clean, safe cars and very easy to deal with. Thank-you! 🙂
I was planning to write a glowing review however an end of hire / post hire matter has soured our experience. Unexpectedly had to hire a car at last minute, arriving from interstate and all the small cars were unavailable, so the next one up was offered at a last minute rate. (which was great) Unfortunately that car had a cracked window upon collection due to heat they said, so was promptly swapped for alternative car, however it was not cleaned. (thats ok we were in rush due to situation). happily drove that car for almost the week and then on the second last day (friday right before closing time) the engine light came on. we immediately called, were instructed by them to return it straight to them and they'll swap it over - we were told not to worry about fuel etc, just go straight there, which we did. swapped back to original car, all nice and clean and used that for final day. I dropped off final car, no issues, the lady there was so lovely and helpful from the very start and said everything was fine, nothing else needed. no mention about the other car's fuel, even when I enquired about said others cars engine issue etc at final drop off. my deposit was returned for a different amount the next week and when i called they said it was less the fee for refueling the original car at their nominated per litre rate. the rate is quite a bit more than we had seen advertised on a per litre basis (obviously admin fee on top of rate). Had we been instructed to, we would have quickly refueled before returning that faulty car to avoid said fees. Especially since the lady we spoke to knew our situation about the emergency car hire, having to swap the cars and our unexpected costs incurred that week due to emergency interstate visit. I'm not disagreeing with paying for fuel used, however we followed the instructions given, yet ended up paying a fee/penalty for doing so. Please improve communications and instructions moving forward.
Great, friendly, helpful, customer service. There were no dramas, no complications. Everything was so simple. I needed a car for a couple of days, while my own car was in the shop. I looked online for something cheap, and not too far from Adelaide. Many places won't put prices online, trying to get people to call them first, but Koala's prices were right there on their page. I rented a nice Hyundai for a measly $35 a day plus $15 insurance. Returning the car was just as straightforward, and the security deposit was back in my bank the next morning. I would certainly use this company again, and I highly recommend them.
I got a mazda 2 from here while my car was in for repairs and I didn't want to give it back. It was a beautiful car, pristine condition, perfect handling and performance and great fuel economy. The staff were friendly and easy to deal with. I'd recommend this rental firm to anyone that needed a short or long term rental.
Super place to rent a great car and cheaply. Friendly staff and on time. Skip the airport rentals and save money, only 10 minutes from airport.
Very bad experience with this rental company. I was charged $1525 extra on the hairline scratch on the bumper above the exhaust pipe. While the reception said there was no crack when I got the car. They use a very low resolution photo taken with ipad as the evidence. I had no choice and lost my bond, and paid $525 extra on this.
Information about Koala Car Rentals
Address
Koala Car Rentals is located at 41 Sir Donald Bradman Dr, Adelaide SA 5031, Australia
Phone
The phone number of Koala Car Rentals is +61 8 8352 7299
Website
The website of Koala Car Rentals is: koalarentals.com.au
Business Hours
Monday: 07:30–17:00
Tuesday: 07:30–17:00
Wednesday: 07:30–17:00
Thursday: 07:30–17:00
Friday: 07:30–17:00
Saturday: 07:30–11:00
Sunday: 07:30–11:00
