Hi5 eBikes

I messaged Jamal outside of business hours asking if he had the bike I wanted in stock and got an almost instant reply. Jamal answered all of my questions as a new e-bike rider and took the time to show us how to work our new bike. We got the same price as manufacturer website special and Jamal threw in a free alarm to keep our bike safe. We are loving our new bike (Fatboy Harlem) and may even be back for another.

Thank you so much! We are in a great store because the owner is so accommodating. We have a good deal. God Bless your business.

Incredible customer service! From the moment we walked in Jamal looked after us with fantastic service and amazing support. Huge stock, quick build time, epic product. Looking forward to the outdoor adventures we can go. Very excited to share the journey of what Jamal have created here. Really recommend this shop, a shop you can trust !

Jamal is great to deal with. Honest and friendly – did me a great deal. The bike is awesome.

After trying to get as much info online for several months regarding ebikes I had decided on a certain brand and headed to Hi5 ebikes for a test ride. I was immediately impressed with the friendly, helpful and knowledgeable service. Whilst preparing the bike I had in mind, it was suggested that I might like to try another model, which I did...the advice I was given was sound. i fell in love with the Stator cub pro. This bike has everything I was looking for including a good price, more power than I thought possible and quality parts. The instant torque is amazing from the Bafang 1000w motor. Its such a comfortable and easy bike to ride too. The service, attention and help I received was second to none and the staff put me at ease making the process a very enjoyable one! Thank you so much guys, I look forward to having all my ebike needs taken care of at HI5 ebikes. Kind regards Mark

Damn man, you go in on a quick duck in and pay $50 for a bike light - should expect better quality then whatever they sold- can find exactly the same on Temu for $7 ?? Wanted to support an Australian store and was convenient on my route to work, I understand it’s probably not their specialty, but diversifying your products to bike adjacent accessories is smart so perhaps look into providing some mid-range options. Disappointing cause it was not cheap and was just expecting better quality for that price. Bummed felt taken advantage off

Purchased my first Fatboy Harlem from Hi5 today, awesome service, great price, went in to have a look, they let me take it for a spin I was hooked, walked out with it. So easy to deal with, thank you Hi5