South Terrace Urology
South Terrace Urology offers what appears to be a mixed experience. The medical expertise, particularly from Dr. Fuller, is frequently praised, suggesting a high level of skill in their specialized care. However, administrative processes and appointment scheduling seem to be significant pain points, with mentions of long wait times and difficulty reaching staff.
Overall, while the clinical outcomes may be positive for some, potential patients should be prepared for possible frustrations with the appointment management and communication aspects of the service. Seeking clarity on referral processes and expected timelines might be beneficial before proceeding.
Information about urologist in Adelaide - South Terrace Urology
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Toilet
- Appointments recommended
- Credit cards
- Debit cards
- NFC mobile payments
Customer Reviews
South Terrace Urology has a rating of 4.1 out of 5 based on over 37 reviews on Google
My sincere thanks to the doctors, nurses and staff at South Tce urology. In particular Doctors Fuller, Foreman and nurse Emily Their professionalism, care and general well being of their patients is, for me, greatly appreciated. While difficult to accept what sometimes lays before you, they make that journey as reassuring and factual as possible achieving the best outcome possible and in my case, so far, a positive one. And my thanks also to St Andrew’s hospital staff and facilities Cheers
Dr fuller is one of the best Doctor in Adelaide. However, his secretaries are the worst service ever get( they take very long time to get back to you in regarding to your questions ) we know Dr Andrew fuller is very great in getting back to you.
They changed my appointment at short notice with a text message. Forced to use their preferred radiologist. I was referred with a very specific condition, yet still passed from one Doctor to another in the same business. Resulting in too many unnecessary and expensive appointments. One doctor ending an appointment by picking up his phone and checking his messages.
Worst possible service from any professional service provider I have experienced so far. Takes 20 minutes to go through their bad triaging system to speak to anyone. The person I spoke to can’t even find my file. I don’t as referred to this clinic 16 days ago and they didn’t even have a courtesy to let me know if they are want to see me as a patient or not. I have to chase them up to find out where my referral is at. Do not waste your time and $ here they simply do not care
Reception desk employees are terrible - impatient, rude, self-centered. If you wish to waste your afternoon because of the admin worker rolling her eyes when you politely ask her to repeat a sentence, or who starts getting loud and talking over you in frustration - go ahead and book yourself an appointment through ST Urology.
I highly recommend the team at South Terrace Urology. Dr Fuller has wonderful bedside manner, is extremely thorough and explained everything I required so clearly.
Dr Andrew FULLER has been caring for me a number of years being very professional and great all round guy. Trust my life to him any day.
Information about South Terrace Urology
Address
South Terrace Urology is located at 326 South Tce, Adelaide SA 5000, Australia
Phone
The phone number of South Terrace Urology is +61 8 8215 9444
Website
The website of South Terrace Urology is: sturology.com.au
Business Hours
Monday: 08:30–17:30
Tuesday: 08:30–17:30
Wednesday: 08:30–17:30
Thursday: 08:30–17:30
Friday: 08:30–17:30
Saturday: Closed
Sunday: Closed
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