Aqua Hand Car Wash & Detailing

RESPONSE TO THE OWNER’S REPLY: - The photos attached to my review show your ‘shortcomings’ are far from what a customer should expect when paying $220. - I did not ask for things that were not included. The ultimate wash includes ‘interior vaccum’ (incomplete), ‘complete interior wipedown’ (incomplete), carpet shampoo (incomplete), ‘boot surrounds’ (incomplete). - I did not threaten a negative review. I stated that if you were not willing to work with me to resolve the issues that I would be making a formal complaint and posting a public review of my experience with your business. This is so future customers are not ripped off. Your response to this (and other reviews) are extremely unprofessional. DO NOT USE. Unprofessional. Total rip off. This business blames the customer for not double checking rather than taking accountability for their poor service. I paid $220 for the Ultimate Wash which included seat/carpet shampoo. The vehicle was not properly vacuumed nor wiped down. The one carpet stain that I specifically spoke to the staff member about prior to the service was missed entirely. I reached out to the business after realising when I got home and they transferred an inadequate $30 refund. Further the only other solution they offer is for the customer to take the vehicle back or get a free exterior wash. I ended up cleaning it myself.

Excellent service and work. Car looked immaculate and had that fresh feel again, thank you. Coffee, a variety of teas, biscuits, vending machine, claw machine, newspapers, old movies playing, relaxing music to calm and centre us again, electric massage chair, a positive affirmation poster (big tick from me) and a very clean cafe setting.

Amazing! Kapil and his team are friendly and welcoming! Very impressive! They do a fabulous job at car detailing and hand washing! The cafe is relaxing with awesome great vibe music! Thank you to Kapil and his team, I had such a great overall experience!

Hi Aqua team, I just let you know that you guys are not good in this business. I came at your car wash after long time (would say more than a year) and you guys did not do the good job. We have given sufficient time to do the job but you are zero out of 10 in terms of service. Additionally, Interior was not wiped proper way, leave window with yellow marks, middle console was not clean (not touched), dust on steering, both the front door not cleaned, (missed to take out rubbish) and many more things. I think you guys need to work on services and train your staff in correct way. If I compare your car wash with other car wash in Adelaide, I would say you are standing on the last position in terms of the service. You guys need to visit other car wash and should observe how they are doing their job with 100% customers satisfaction. Lastly, I know that you are under new management since one and half year but You haven’t maintained the same service track which old management was maintaining.

"Absolutely the best car wash experience I’ve had!" From the moment I arrived, the staff were friendly and professional. My car was sparkling inside and out — they paid attention to every detail, even getting into spots most places miss. The hand wash was gentle yet thorough, and my interior looks brand new. Highly recommend for anyone who loves their car and wants top-quality service. I’ll definitely be coming back!

I recently visited Aqua car wash and was thoroughly impressed! The staff was incredibly friendly and efficient, getting my car in and out quickly. My car looked absolutely spotless, both inside and out, with a fantastic shine I haven't seen in a while. They paid attention to every detail, from the wheels to the windows. The waiting area was clean and comfortable, making the short wait pleasant. I highly recommend Aqua car wash for anyone looking for a top-notch car wash experience. I'll definitely be back!"

I recently tried the premium deluxe wash and it was worth the money. I couldn’t be happier with the results. The service included a thorough exterior hand wash, interior wipe down and vacuuming, tyre shine and even door jambs cleaning. They really took their time and didn’t rush through any part of the job. What stood out to me was the attention to detail every surface was spotless and the car had that fresh, just detailed look and feel. The staff were friendly and professional. My car honestly looked and smelled better than it has in a long time. Highly recommend the premium deluxe wash if you want a good clean.