Animal Welfare League SA - Edinburgh North

Today we picked up our Georgie ,our beautiful 21.5 year old cat from the cremation,the staff were fabulous,very kind compassionate and friendly during this difficult time we are travelling,when our girl became ill, the candle and beautiful note and a p tag with Georgie name on it made it more bearable,thank you so much cxxx

I adopted my beautiful boy Hardy from them 9 years ago and he returned to the AWL today for cremation. I am devistated and the staff were friendly, kind and highly respectful. Thank you for your support and help in this difficult time ❤️ bless you all

I would like to thank Jess and the wonderful crematorium team for their compassion, kindness and in looking after our beloved Roti from the time he was picked up from SASH’s Emergency Department up until his cremation day. It was very hard for us to say goodbye to him on Monday, but the genuinely caring people who looked after us at his cremation viewing made what was a bleak day abit better. I want you guys to know that you are amazing, and the work that you do isn’t easy at all. Thank you from the bottom of our hearts.

As a volunteer I loved being with everyone and I loved walking dogs, taking care of the cats aswell. I loved making friends. But sadly because I am different I was misunderstood, and alot of the staff did not understand how I do things or how much experience I have working with animals. I lived a long way from the shelter and sometimes I ended up too early which was not a problem but sadly the staff were angry with me being early. There's different rules for different people and I was constantly picked on because of these different rules and I had different workers constantly telling me what to do and when I was trying my extra best I had so many people every second telling me different types of things. There was two other volunteers whom were getting away with abusive, disgusting behaviour to other stuff and volunteer. In the end of being a volunteer for one year I had a breakdown and I had a gutful of not being listed, the communication skills need to be worked on and the staff need to be trained how to work with people with disabilities and people with ADHD. It's sad that everyone does not want me back when they could of been a lot nicer, patient and understanding. I was constantly told that I would get a job with awl but sadly it was broken promises after another. I have applied for jobs and nothing. The staff need to be trained more and have a bigger heart. There's alot of two face people in awl and I can't believe how I invited some people to my wedding and then turn around and hate me. I would love to come back but I don't think I am welcome back.

We went there for the first time to look into adopting a cat. Felt like we were an inconvenience to the staff here, nothing like there wingfield depot.

Went to say my final goodbye to my boy before he was cremated. Lovely staff who don't rush you. Very respectful throughout.

I cannot thank AWL enough, for the care and respect they took with the cremation of our beloved dog Odie, our best friend for 12 years.. His urn was given to us in a lovely box, we also received clippings of his fur, framed paw print, documentation, a card and a candle. He was then delivered back home to us by a lovely man, who paid his condolences for our loss. As sad as it has been, I highly recommend the AWL cremation services.