13cabs

13 cabs never get you there. I booked a cab last night for this morning at 8am it got to after 8 and they still didn’t find a driver and the lady I called about it had the rudest attitude. This is the third time I’ve had an issue. The last two times I booked on the app and the driver started the trip without me just to take the money. I do not recommend

NOT EVEN WORTHY OF ONE STAR Pre-booked a maxicab from the airport for a mother and x5 children, paid for and confirmed Received a text to say arriving yet no taxi then two further texts saying the taxi had been reassigned, still taxi was a no show. Informed by another smaller taxi driver that people would be cancelling as it wouldn’t make them enough money "and they do it all the time. 13 cabs did nothing when called and just said that they can’t do anything, and advised a mother and 5 young children to just wait in the cold and hopefully someone would pick it up. They further advised that despite taking the money and confirming a cab days before they can’t ever guarantee a cab! AVOID AVOID AVOID

AVOID. Cab was 12 mins late for an airport run despite text saying it was arriving. Another cab was outside from the same company. Said "how much you pay??" to take extra money from us. When we said "metered fare" he refused to take us. No tracking on cab. Oh and we had a 19 month old baby in the cold and wind at 4:30am in the morning. When he didnarrive, nonapology, no help with the bags, but did manage to grumble about us not shutting his doors quickly enough. WILL NEVER USE AGAIN.

The only thing quicker than their service is their ability to give a refund because they know they can't do things right. "if you make a booking, that doesn't mean you will have a cab come at the booking time, no matter how early you book with us. We start finding you a cab then. It's not our fault we haven't got anyone down that way." I booked it, there SHOULD be someone down there! It's not a hospital where being treated gets ranked by emergency! Absolutely ridiculous. And FYI, the only way to get an operator when you call customer service is to say operator no less than 11 times, overriding the auto. Even though it's tries it best to force you back to booking. Horrible experience. Never trying this again.

Ordered quickly, arrived shortly afterwards but the trip from Para Vista to RAH was a complete catastrophe. 50 minutes and the non ability to to work out the best route was not present. Multiple switching between main roads and side streets and ending up halfway down Torrens road on the other side of town extended the cost to almost $70. Should get a refund

Will never ever use this service again. Friday August 15 a very rude Indian driver tried to charge me $5.50 to use a debit card. So I paid cash for the fare after him yelling at me.This is the second time a driver of the same race has attempted to rip me off. Both rides were from Adelaide airport. December 2023 the driver told me the toll didn't go through and I owed $5.00 extra, cash would be preferable he said. These international drivers should be banned.

3 weeks in a row I have booked a wheelchair accessible cab to take my mother out of the nursing home for lunch and they haven't turned up. This last week I booked on the app on Thursday for a Saturday lunch pick up and although the app charged me immediately no pick up Saturday Extremely poor service