Hickinbotham Group

We are really satisfied with the build. Seeing all our ideas come to life is such an amazing feeling! The build only took 10 months but originally we were told 12 months. We got so many free upgrades from our build. The most amazing thing we got was a new fridge! It has an ice maker and a water filter. After building with them, now I know why they are number 1 in South Australia. Building your dream house doesn’t need to cost much. Because Hickinbotham homes can make it happen at a lower price compared to other builders. Once again thanks for building our dream home…..

UPDATE 08.04.25 TWO STEPS BACKWARDS. DISAPPOINTING EXPERIENCE: Our pre-handover inspection was scheduled three weeks ago for April the 8th, so you would assume evrything is ready, and while we understand that minor defects and issues are typically identified during such inspections, the situation today was far from satisfactory. The house was not ready for a pre-handover inspection. In addition to the usual defects in paintwork and finishing details, the main issues we encountered were as follows: None of the silicone was applied around the house at all, the supervisor informed he was told the job was going to be done but he found out in the morning that it was not the case. The kitchen sink was missing a connected drainpipe. Basic stuff. Cannot test it The sliding door in the living area lacked the top of the frame you can see the timber frame. The ensuite bathtub did not have water taps installed. Useless bathtub Most concerning, the porch columns were misaligned, with the right column positioned almost half an inch further back than the left one. This gap is unsightly and does not meet quality standards. No effort was made to rectify or at least make this defect presentable. This issue was noticeable from the completion of the brickwork, yet it was never addressed. Supervisor explained that he was unaware of the problem, but as the supervisor, it should have been evident during his visits, also told us they delivery a lot of houses with the same problem and no one complaint about it. I do not belive it. Summarizing we waste our time, taking time off from work to inspect a hous that was not ready. Finally and bestvof all in the afternoon we got the invoice for the final payment as the house was ready according to them. Poor customer service, no one has contacted yet. Some photos attached to verify what I am talking about. UPDATE 11.03.25: Customer care contacted me by phone and email couple of days after my initial review, tried to clarify the timeline, some of it does not make sens to me yet, however they came out with an action plan to try to tackle the delayed works, with a potential handover date of June rather than august, it does not look as a massive improvement having just painting and tili g to be done, however I drove pass by the house this weekend and I could evidence that painting has been started, some layers still to be done, and also can see tiling started up already too main areas almost done, wet areas to be done, so it is a massive adavnce since they came with the action plan so hopefully we potentially will see these works completely done by the end of the month or early April and hopefully an even earlier handover date. Thanks to Cassie and Paige for contacting me and following up on my case. I'm hoping to write another update soon with a final outcome. DO NOT GO WITH THEM if you would like to have your house built in a reasonable amount of time my best advice at this point is do not go with Hickinbotham for any reason, they are wonderful in the early stages but once you reach a certain stage in the building process it all goes downhill, in my case all that is left is to lay the tiles and paint the house, the pallet of tiles was received at the end of December and they are still sitting in the garage waiting to be laid, and yet they are telling me the delivery date is August, 95% of the contract has already been paid on which interest is obviously being paid, 90% of the house was completed from August to December, and yet they are telling me there is still 8 months left in the process it is ridiculous. Absolutely no communication from the site supervisor. save yourself a headache, build with someone who guarantees less than 32 weeks completion time, or at least covers your rental costs if they don't deliver the house in a reasonable time, just do it with Hickinbotham. All the respond I got is an email saying they will review the issues reported.

The Hickinbotham team were fantastic to work with. We purchased a turnkey home that left us very satisfied both in terms of build quality and time. Our house is perfect for our growing family and we cannot wait to add our own touches. Atticus was very prompt with his emails and time frames and we couldn’t recommend him enough for future clients.

I wish I never built with Hickinbotham. It was the longest nightmare that I was in (2021-2024). The amount of defects was so hard to keep up with. They did not rectify the defects when the framing was out, they continued building when it was clearly stated to not continue with the build. After handover the house was in shambles, grey paint splattered over my white ceilings and frames, all the door handles scratched, alfresco sliding doors were flipped inside out and the film got scratched. Was told they would flip them but the permanent damage would still be there. After having to get professionals out to fight for me, they finally replaced them. My sister got electrocuted from a live wire EXPOSED. The wire was shoved in my kitchen drawer and was only millimeters away from creating a house fire. I had to get an electrician out ASAP to fix it. Glass was scratched, walls were wonky, painting was awful, glue and cement splattered on floors/tiles for handover. They said they would come clean it up but never did. The photos speak for themselves. All these photos were after handover. It took 6 months to come fix all the hinges on the front door and they never fixed it properly anyway. I’ve only attached a few photos of many that I have. Please don’t make the same mistake that I made.

From start to finish, my experience with Atticus and the Hickinbotham team was outstanding. Their reliability and transparency throughout the entire process provided a strong sense of confidence and trust. Communication was consistent and clear at every stage, ensuring that I was well-informed and reassured along the way. Most importantly, the final product delivered was exactly as promised—an exceptional, high-quality home. I highly recommend Hickinbotham to anyone seeking a reputable builder committed to high standards.

We recently built with Hickinbotham and we would 100% do it again. From start to finish the process was made super easy and everyone communicated really well. Whenever we had a question either in person, on the phone or by email we always got a reply the same day. Everyone was super helpful, kind and lovely. A special shoutout to our consultant Josh he was absolutely amazing, he was great at taking his time to go through everything and always ready to answer any questions we may have had. I would 100% recommend Hickinbotham.

Just finished building with Hickinbotham, the process was easy and there was lots of communication. The house is amazing, and everything we wanted it to be. They did an amazing job. Will be building through them again